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Library and Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational
Internet ? Operational
Network Operational
Wired Network Operational
Wireless Network Operational
VPN ? Operational
Phone System ? Operational
Voicemail Operational
Contact Center ? Operational
Call Routing ? Operational
Academic Systems Operational
LATTE ? Operational
Ensemble ? Operational
Echo360 ? Operational
WebWork ? Operational
Turnitin Operational
Library Systems Operational
Brandeis Scholar ? Operational
OneSearch ? Operational
Institutional Repository ? Operational
Finding Aids ? Operational
Tutorials ? Operational
Research Guides ? Operational
Interlibrary Loan ? Operational
Help Systems Operational
Service Desk ? Operational
Knowledge Base ? Operational
sage ? Operational
BUSS and Careers ? Operational
HPC Cluster ? Operational
Login ? Operational
Web Operational
Brandeis Websites ? Operational
UNet Account Tools ? Operational
Blogs ? Operational
CMS ? Operational
TimeClock Operational
WhoCash Account Management Operational
Productivity Tools ? Operational
HipChat Chat services / XMPP Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Box Box Sync Operational
Box Downloads Operational
Box Uploads Operational
Box Sharing Operational
Web Conferencing Operational
Blue Jeans Network Dial-in Phone Number Access Operational
Blue Jeans Network Meeting Rooms Operational
Databases [Oracle] Operational
Library - DSpace; Meta4 Operational
Peoplesoft - Campus Solutions (CS90) Operational
Peoplesoft - Data Warehouse (EPM91) Operational
Peoplesoft - Financial Systems (FIN91) Operational
Peoplesoft - Human Resources (HR91) Operational
Financial Systems Operational
MarketPlace+ ? Operational
Financial Aid ? Operational
PeopleSoft Financials Operational
Data Warehouse Operational
MicroStrategy ? Operational
Tableau Operational
ETL ? Operational
EPM ? Operational
Filemaker Operational
Applications Group Operational
R25 \ 25live Operational
Budget Maestro Operational
Micros ? Operational
Maximo \ Work Order Creation Form Operational
CSGOLD Systems ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Current LATTE Users ?
Fetching
Past Incidents
Aug 26, 2016

No incidents reported today.

Aug 25, 2016

No incidents reported.

Aug 24, 2016

No incidents reported.

Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016
Completed - LATTE is fully operational. Thank you for your patience.
Aug 16, 13:39 EDT
Update - Maintenance and Upgrades are mostly complete, and LTS is now in the configuration and testing phase.
Aug 16, 11:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 09:01 EDT
Scheduled - LATTE will be unavailable starting at 9am for upgrades to the main application and supporting software. For details about the changes you'll see, go to https://kb.brandeis.edu/x/QYBWAQ
This status page will be updated regularly throughout the day.
Aug 3, 12:11 EDT
Resolved - This incident has been resolved.
Aug 16, 08:34 EDT
Investigating - We are currently investigating this issue.
Aug 16, 08:33 EDT
Aug 15, 2016

No incidents reported.

Aug 14, 2016
Completed - The scheduled maintenance has been completed.
Aug 14, 19:00 EDT
Verifying - The buildings that had been without power are all back on-line and have had their software upgraded. At this point we believe all work is complete but will keep the service window open until 7pm Sunday Aug 14th as we continue to verify network components are running as expected.
Aug 13, 17:51 EDT
Update - The majority of the upgrades and the maintenance of central network components have been completed. There are a small number of buildings off-line due to the power work. Some of them may require further attention once power is restored. All other buildings that currently have power should be on-line and the network functioning normally. If you experience any connectivity issues, please try power-cycling the device and try again. Continuing problems should be reported via email to networks@brandeis.edu so a trouble ticket is created.
Aug 13, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 06:01 EDT
Scheduled - As in years past, the network operations team will be performing software upgrades on Saturday Aug 13 and Sunday Aug 14 in concert with the power work being performed by facilities services.

We will be upgrading the software in the network gear in all buildings on campus, even those not impacted by the power work. Each building will experience a loss of all wired, wireless and voice service that will last approximately 10-15 minutes. These outages will occur in a rolling fashion across campus with most being completed on Saturday Aug 13 between 6AM and noon.

We will also be performing maintenance on some of the central network switches that will cause some brief outages on the wireless and voice networks as redundant systems take over functions from the devices undergoing maintenance. This work will be performed early on Saturday morning and should be complete by 8AM.

This work will not impact the main data centers, firewalls or Internet connections.

While we intend to have this work completed by noon on Saturday Aug 13, we're reserving the entire weekend to complete the work and address any unforeseen issues that may arise. We expect all work to be complete by 7pm on Sunday Aug 14.
Aug 10, 12:12 EDT
Aug 12, 2016

No incidents reported.