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Library and Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational
Internet   ? Operational
Network Operational
Wired Network   Operational
Wireless Network   Operational
VPN   ? Operational
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Voicemail   Operational
Contact Center   ? Operational
Call Routing   ? Operational
Analog Phones (Blue light phones, Elevator phones, other emergency phones)   Operational
90 days ago
100.0 % uptime
Today
Academic Systems Operational
LATTE   ? Operational
Ensemble   ? Operational
Echo360   ? Operational
WebWork   ? Operational
Turnitin   Operational
Library Systems Operational
Brandeis Scholar   ? Operational
OneSearch   ? Operational
Institutional Repository   ? Operational
Finding Aids   ? Operational
Tutorials   ? Operational
Research Guides   ? Operational
Interlibrary Loan   ? Operational
Help Systems Operational
Service Desk   ? Operational
Knowledge Base   ? Operational
sage   ? Operational
BUSS and Careers   ? Operational
HPC Cluster   ? Operational
Login   ? Operational
Web Operational
Brandeis Websites   ? Operational
UNet Account Tools   ? Operational
Blogs   ? Operational
CMS   ? Operational
TimeClock   Operational
WhoCash Account Management   Operational
Productivity Tools ? Operational
HipChat Chat services / XMPP   Operational
Google Apps Gmail   Operational
Google Apps Drive   Operational
Google Apps Calendar   Operational
Box Box Sync   Operational
Box Downloads   Operational
Box Uploads   Operational
Box Sharing   Operational
Web Conferencing Operational
Zoom Meetings   Operational
Zoom Video Webinars   Operational
Zoom Telephone Services   Operational
Databases [Oracle] Operational
Library - DSpace; Meta4   Operational
Peoplesoft - Campus Solutions (CS90)   Operational
Peoplesoft - Data Warehouse (EPM91)   Operational
Peoplesoft - Financial Systems (FIN91)   Operational
Peoplesoft - Human Resources (HR91)   Operational
Financial Systems Operational
MarketPlace+   ? Operational
Financial Aid   ? Operational
PeopleSoft Financials   Operational
Data Warehouse Operational
MicroStrategy   ? Operational
ETL   ? Operational
EPM   ? Operational
Applications Group Operational
90 days ago
100.0 % uptime
Today
R25 \ 25live   Operational
Budget Maestro   Operational
Micros   ? Operational
Maximo \ Work Order Creation Form   Operational
CSGOLD Systems   ? Operational
Filemaker   Operational
Tableau   Operational
CCure / Door Swipe systems   ? Operational
Admin printing - Papercut   ? Operational
90 days ago
100.0 % uptime
Today
Student print - Papercut   ? Operational
90 days ago
100.0 % uptime
Today
Cable TV Operational
Analog   Operational
IPTV   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
WhoCash / CSGOLD migration Nov 24, 13:30-15:45 EST
The system that houses the student WHOCASH application, CSGOLD, is scheduled to move to a new VMware back end storage. This will result in student WHOCASH being unavailable from approximately 1:30 to 4:30PM. Students needing to use vending/laundry at this time should make alternate plans. All dining on campus is closed during this window but in case of an extended maintenance window, dining at the Stein would be temporary affected.
Posted on Nov 22, 10:54 EST
System Metrics Month Week Day
Internet Bandwidth Usage ?
Fetching
Current LATTE Users ?
Fetching
Past Incidents
Nov 22, 2017

No incidents reported today.

Nov 21, 2017

No incidents reported.

Nov 20, 2017
Resolved - We have identified a problem and have taken corrective action. Service has been restored. We will continue to monitor things for the time being.
Nov 20, 14:59 EST
Monitoring - We have identified a problem and have taken corrective action. Service has been restored. We will continue to monitor things for the time being.
Nov 20, 12:58 EST
Investigating - The Network Operations team is investigating a problem with the wireless network on floors 1, 2 and the basement in Volen Center.
Nov 20, 12:02 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:00 EST
Scheduled - Netsys will be migrating PeopleSoft SAGE production to the new Netscaler load balancer on Monday 11/20/2017 from 6-7:30am. SAGE will not be accessible via the web. Sorry for the inconvenience.
Nov 17, 14:30 EST
Nov 19, 2017
Completed - The scheduled maintenance has been completed.
Nov 19, 18:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 10:30 EST
Scheduled - Upgrade work will be performed on the back-end system that supports all the emergency phones on Campus. The emergency phones include the blue light phones, the elevator phones, the hallway phones and all other emergency phones around campus.
Nov 19, 10:28 EST
Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017
Completed - The scheduled maintenance has been completed.
Nov 15, 14:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 14:00 EST
Scheduled - The C-Cure server will be restarted at 2pm affecting door swipes and gates on campus. This will be a brief 15-20 minute outage.
Nov 14, 11:21 EST
Completed - The scheduled maintenance has been completed.
Nov 15, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:00 EST
Scheduled - We will be changing the login for google to our shibboleth infrastructure tomorrow 11/15 at 10am. There should be no interruption in service.
Nov 14, 15:39 EST
Completed - The scheduled maintenance has been completed.
Nov 15, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 05:30 EST
Scheduled - We will be upgrading our ClearPass authentication server Wednesday, November 15th starting at 5:30 am and ending approximately 10:30 am. We do not expect there to be any downtime but service degradation or outage is possible during the maintenance window.
Nov 13, 14:27 EST
Completed - The scheduled maintenance has been completed.
Nov 15, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:00 EST
Scheduled - Netsys will be migrating PeopleSoft Finance production to the new Netscaler load balancer on Wednesday 11/15/2017 from 6-7:30am. PeopleSoft Financials will not be accessible via the web. Sorry for the inconvenience.
Nov 13, 14:39 EST
Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 11:23 EST
Scheduled - The CSGold environment will need a system reboot at 11pm. This will effect students whocash and meal plans, although only the Hoot market is open at the time. Also laundry will be briefly affected. Only about 10 minutes downtime expected.
Nov 9, 17:06 EST
Nov 13, 2017
Completed - The scheduled maintenance has been completed.
Nov 13, 19:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 19:00 EST
Scheduled - Netsys will be migrating PeopleSoft HR production to the new Netscaler load balancer on Monday 11/13/2017 from 7-8:30pm. BUSS and Careers will not be accessible via the web. Sorry for the inconvenience.
Nov 13, 13:42 EST
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017
Completed - The scheduled maintenance has been completed.
Nov 9, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:00 EST
Scheduled - We will be replacing the expiring eduroam security certificate on Thursday morning November 9th. Users may need to accept the new security certificate when prompted to connect.
Nov 7, 09:31 EST
Completed - The scheduled maintenance has been completed.
Nov 9, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:00 EST
Scheduled - Apply PSU OCT2017
Nov 8, 10:20 EST
Completed - The scheduled maintenance has been completed.
Nov 9, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:00 EST
Scheduled - Apply PSU OCT2017
Nov 8, 10:23 EST
Nov 8, 2017
Completed - The scheduled maintenance has been completed.
Nov 8, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 06:01 EST
Scheduled - Netsys will be migrating PeopleSoft EPM production to the new Netscaler load balancer on Wednesday 11/8/2017 from 6-7:30am. EPM will not be accessible via the web. Sorry for the inconvenience.
Nov 6, 13:25 EST