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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Authentication and Login Operational
Authentication & Login Services Operational
Brandeis Account Management Systems Operational
Brandeis Websites Operational
Box.com Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Box Login/SSO Operational
Box Login/SSO Operational
Box Box AI Operational
Box Login/SSO Operational
Campus Printing (Papercut) Operational
Duo (two-factor authentication) Operational
Google Workspace & Email Services Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Email delivery (sending/receiving) Operational
Outbound mailing services Operational
Email spam protection (Proofpoint) Operational
Marketplace+/Coupa Operational
Moodle Operational
Network & Internet Operational
Network & Internet Operational
VPN (Pulse Secure) Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
25Live Pro (scheduling software) Operational
Maximo (Facilities Service Request System) Operational
Library Systems Operational
Other Campus Systems/Services Operational
Network Shared Drives Operational
TeamDynamix (Service Management and Ticketing ) Operational
90 days ago
100.0 % uptime
Today
Server Administration Operational
90 days ago
100.0 % uptime
Today
Load balancer (Netscaler) Operational
Server Administration Operational
Network Directory Service (Active Directory) Operational
90 days ago
100.0 % uptime
Today
UCCX Server Operational
90 days ago
100.0 % uptime
Today
Network Authentication Server (Clearpass) Operational
90 days ago
100.0 % uptime
Today
Brandeis Web Server Operational
90 days ago
100.0 % uptime
Today
CMS (Website) Server Operational
90 days ago
100.0 % uptime
Today
Authentication Server (LDAP) Operational
90 days ago
100.0 % uptime
Today
Slate Operational
Slate Operational
Workday Operational
90 days ago
100.0 % uptime
Today
Workday ERP Platform Operational
Workday Student Operational
90 days ago
100.0 % uptime
Today
Workday Finance Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Recordings Operational
Zoom Zoom AIC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Moodle LMS - Weekly Maintenance Feb 12, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Feb. 12 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:39 EST

Network Authentication Servers (Clearpass) - Scheduled Maintenance Feb 17, 2026 06:00-08:00 EST

ITS will be performing maintenance to the campus network authentication servers (Clearpass) on Tuesday, Feb. 17, from 6:00a.m - 8:00am. The team will be cleaning up the server side. There is no anticipated impact to network service during this time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Posted on Feb 04, 2026 - 15:22 EST

Account Management (identity.brandeis.edu) - Scheduled Maintenance Feb 17, 2026 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Feb. 17 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 10:37 EST

Network Authentication Servers (Clearpass) and Campus Wireless - Scheduled Maintenance Feb 17, 2026 13:00-14:00 EST

ITS will be performing maintenance to the campus network authentication servers (Clearpass) and the wireless environment on Tuesday, Feb. 17 from 1:00PM- 2:00PM. The team will be staging some changes in the wireless environment for the upcoming upgrade tomorrow. They will also be applying configuration changes to the Clearpass servers. There is no anticipated impact to network service during this time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Posted on Feb 06, 2026 - 11:08 EST

Campus Wireless - Scheduled Maintenance Feb 18, 2026 07:00-09:00 EST

ITS will be performing maintenance to the campus wireless environment on Wednesday, Feb. 18 from 7:00 AM- 9:00 AM. The team will be applying configuration changes to the campus wireless environment. There is no anticipated impact to network service during this time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Posted on Feb 06, 2026 - 11:11 EST

Moodle LMS Extended Weekly Maintenance Feb 19, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Feb. 19 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:41 EST

Brandeis web servers - Scheduled Maintenance Feb 24, 2026 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Feb. 24 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:26 EST

Authentication/Login Services - Scheduled Maintenance Feb 24, 2026 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 24 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 06, 2026 - 16:04 EST

Account Management (identity.brandeis.edu) - Scheduled Maintenance Mar 3, 2026 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 3 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 10:39 EST

Brandeis web servers - Scheduled Maintenance Mar 10, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Mar. 10 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:27 EST

Authentication/Login Services - Scheduled Maintenance Mar 10, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 10 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 06, 2026 - 16:05 EST

Account Management (identity.brandeis.edu) - Scheduled Maintenance Mar 17, 2026 08:00-08:30 EDT

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 17 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 10:39 EST

Brandeis web servers - Scheduled Maintenance Mar 24, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Mar. 24 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:28 EST

Authentication/Login Services - Scheduled Maintenance Mar 24, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 24 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 06, 2026 - 16:06 EST

Account Management (identity.brandeis.edu) - Scheduled Maintenance Mar 31, 2026 08:00-08:30 EDT

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 31 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 10:41 EST

Brandeis web servers - Scheduled Maintenance Apr 7, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 7 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:29 EST

Brandeis web servers - Scheduled Maintenance Apr 21, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 21 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:30 EST

Brandeis web servers - Scheduled Maintenance May 5, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 5 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:31 EST

Brandeis web servers - Scheduled Maintenance May 19, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 19 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:32 EST

Brandeis web servers - Scheduled Maintenance Jun 2, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 2 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:34 EST

Brandeis web servers - Scheduled Maintenance Jun 16, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 16 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:35 EST
Feb 11, 2026

No incidents reported today.

Feb 10, 2026
Authentication/Login Services - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 08:00 EST
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 10 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 6, 13:25 EST
Brandeis web servers - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 07:00 EST
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Feb. 10 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 7, 11:24 EST
Feb 9, 2026

No incidents reported.

Feb 8, 2026
Account Management (identity.brandeis.edu) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 8, 02:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:30 EST
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Sunday, Feb. 8 from 12:30 a.m.- 2:30 a.m. The vendor is performing maintenance on accounts.brandeis.edu and anticipates no impact. If there is impact it may affect password change or account claim during the window. If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Feb 4, 14:54 EST
Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Moodle LMS - Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Feb 5, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Feb. 5 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jan 7, 11:38 EST
Feb 4, 2026
VPN (Pulse Secure) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 4, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 07:00 EST
Scheduled - ITS will be conducting maintenance to VPN (Pulse Secure) on Wednesday, Feb. 4 from 7:00am- 8:00am. The team will be moving to a new IP range for VPN connections. The firewalls on the servers need to be adjusted to allow connections from the new range. There should be no service interruption from this maintenance.
If you encounter any issues using VPN after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jan 29, 13:24 EST
Moodle Integration
Completed - The scheduled maintenance has been completed.
Feb 4, 07:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 07:01 EST
Scheduled - In order to address ongoing integration issues due to changes in Google's security settings, ITS is implementing a configuration change to the Google File Upload/Google authentication integration in Brandeis Moodle Communities site. This should result in a temporary removal of the Google Drive upload functionality in only this instance of Brandeis Moodle. No configuration change is being made in the other Brandeis Moodle instances (Moodle LMS or Brandeis Online). Once the vendor (Google) has finished diagnostic troubleshooting and verification, Brandeis ITS will again work with the vendor to restore Google Drive file upload functionality.
Feb 2, 13:58 EST
Feb 3, 2026
PhotoShelter Update on Shibboleth Servers - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 08:00 EST
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 3 from 8:00 to 9:00 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. PhotoShelter may intermittently be unavailable, and we recommend performing any work in PhotoShelter outside this maintenance window. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 29, 13:18 EST
Account Management (identity.brandeis.edu) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 08:00 EST
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Feb. 3 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 7, 10:36 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Moodle LMS - Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 29, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Jan. 29 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Dec 2, 14:15 EST
Jan 28, 2026
Goldfarb- Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 06:00 EST
Scheduled - ITS will be performing scheduled network maintenance in Goldfarb on Wednesday, Jan. 28 from 6:00 a.m. to 7:00 a.m. There are no expected outages. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Jan 23, 13:09 EST
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