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LATTE - Degraded Performance
Incident Report for Brandeis University
Resolved
ITS and the LATTE team have noted that the previously reported issue affecting system performance has been resolved. The team will continue to monitor the system to ensure the system is working as expected. If you have any issues with LATTE, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Posted Feb 18, 2021 - 09:54 EST
Monitoring
ITS has implemented a fix to address the degraded system performance. The team will continue to monitor the system to ensure the system is working as expected. If you have any questions, please contact the Help Desk (help@brandeis.edu or 781-736-4357). Thank you for your patience.
Posted Feb 18, 2021 - 06:53 EST
Identified
ITS has identified the root cause of the degraded system performance or slowness when accessing or using LATTE (university learning management system). The team is actively is working on resolving the issue. Updates will be posted as they become available. If you are experiencing an issue, please contact the Help Desk (help@brandeis.edu). Thank you for your patience.
Posted Feb 17, 2021 - 06:08 EST
Investigating
ITS is aware there is degraded system performance or slowness when accessing or using LATTE (university learning management system). The team is actively is working on resolving the issue. Updates will be posted as they become available. Thank you for your patience.
Posted Feb 17, 2021 - 05:25 EST
This incident affected: LATTE (Moodle).