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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Authentication and Login Operational
Authentication & Login Services Operational
Brandeis Account Management Systems Operational
Brandeis Websites Operational
Box.com Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Box Login/SSO Operational
Box Login/SSO Operational
Box Box AI Operational
Box Login/SSO Operational
Campus Printing (Papercut) Operational
Duo (two-factor authentication) Operational
Google Workspace & Email Services Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Email delivery (sending/receiving) Operational
Outbound mailing services Operational
Email spam protection (Proofpoint) Operational
Marketplace+/Coupa Operational
Moodle Operational
Network & Internet Operational
Network & Internet Operational
VPN (Pulse Secure) Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
25Live Pro (scheduling software) Operational
Maximo (Facilities Service Request System) Operational
Library Systems Operational
Other Campus Systems/Services Operational
Network Shared Drives Operational
TeamDynamix (Service Management and Ticketing ) Operational
90 days ago
100.0 % uptime
Today
Server Administration Operational
90 days ago
100.0 % uptime
Today
Load balancer (Netscaler) Operational
Server Administration Operational
Network Directory Service (Active Directory) Operational
90 days ago
100.0 % uptime
Today
UCCX Server Operational
90 days ago
100.0 % uptime
Today
Network Authentication Server (Clearpass) Operational
90 days ago
100.0 % uptime
Today
Brandeis Web Server Operational
90 days ago
100.0 % uptime
Today
CMS (Website) Server Operational
90 days ago
100.0 % uptime
Today
Authentication Server (LDAP) Operational
90 days ago
100.0 % uptime
Today
Slate Operational
Slate Operational
Workday Operational
90 days ago
100.0 % uptime
Today
Workday ERP Platform Operational
Workday Student Operational
90 days ago
100.0 % uptime
Today
Workday Finance Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Recordings Operational
Zoom Zoom AIC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Account Management (identity.brandeis.edu) - Scheduled Maintenance Dec 23, 2025 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 23 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:18 EDT

Campus Network - Scheduled Maintenance Dec 29, 2025 07:00-09:00 EST

ITS will be conducting maintenance to the campus wireless network on Monday, Dec. 29 - 7:00 a.m. - 9:00 a.m. The team will be replacing critical network hardware that allows the campus to connect to the internet. While we perform this replacement, the whole campus will lose access to the internet through the Brandeis network. This includes Personal Computers, Zoom Phones, and other internet connected devices. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Oct 22, 2025 - 13:59 EDT

Brandeis web servers - Scheduled Maintenance Dec 30, 2025 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 30 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:49 EDT

Authentication/Login Services - Scheduled Maintenance Dec 30, 2025 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 30 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:31 EDT

Moodle LMS Application Upgrade Jan 6, 2026 09:00-17:00 EST

ITS will be performing an upgrade to Moodle LMS (https://moodle.brandeis.edu/) on Tuesday, January 6, 2026 from 9:00 a.m. to 5:00 p.m. Moodle LMS will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches, and a number of feature updates. For questions, please email help@brandeis.edu.
Posted on Dec 11, 2025 - 16:16 EST

FacStaff Printing (Papercut) - Scheduled Maintenance Jan 6, 2026 17:00-21:00 EST

ITS will be performing a bi-annual upgrade of the PaperCut printing solution, utilized by the large Ricoh MF devices around campus on Tuesday, Jan. 6 from 5:00 PM-9:00 PM. This upgrade will affect only the Faculty & Staff Ricoh printers (FacStaff). During the upgrade, PaperCut will not be available. Copy, Scan and Print functionality on all Ricoh MF devices will be unavailable. Any print jobs sent after 5:00 p.m. will not be processed or be available for release at a printer. If you have any issues with printing after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Nov 21, 2025 - 12:55 EST

Student Printing (Papercut) - Scheduled Maintenance Jan 7, 2026 17:00-21:00 EST

ITS will be performing a bi-annual upgrade of the PaperCut printing solution, utilized by the large Ricoh MF devices around campus on Wednesday, Jan. 7 from 5:00 PM-9:00 PM. This upgrade will affect only the Student Ricoh printers. During the upgrade, PaperCut will not be available. Copy, Scan and Print functionality on all Ricoh MF devices will be unavailable. Any print jobs sent after 5:00 p.m. will not be processed or be available for release at a printer. If you have any issues with printing after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Nov 21, 2025 - 13:05 EST

Moodle LMS - Weekly Maintenance Jan 8, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Jan. 8 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 02, 2025 - 14:10 EST

Brandeis Online LMS Upgrade Jan 8, 2026 09:00-17:00 EST

ITS will be performing an upgrade to Brandeis Online LMS (https://bonline.brandeis.edu/) on Thursday, January 8, 2026 from 9:00 a.m. to 5:00 p.m. Brandeis Online LMS will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches, and a number of feature updates. For questions, please email help@brandeis.edu.
Posted on Dec 11, 2025 - 16:19 EST

Moodle Communities LMS Upgrade Jan 13, 2026 09:00-17:00 EST

ITS will be performing an upgrade to Moodle Communities LMS (https://communities.brandeis.edu/) on Tuesday, Jan. 13, 2026 from 9:00 a.m. to 5:00 p.m. Moodle Communities LMS will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches, and a number of feature updates. For questions, please email help@brandeis.edu.
Posted on Dec 11, 2025 - 16:21 EST

Moodle LMS Extended Weekly Maintenance Jan 15, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Jan. 15 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 02, 2025 - 14:11 EST

Moodle LMS - Weekly Maintenance Jan 22, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Jan. 22 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 02, 2025 - 14:13 EST

Moodle LMS - Weekly Maintenance Jan 29, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Jan. 29 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 02, 2025 - 14:15 EST
Dec 18, 2025
Moodle LMS Extended Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Dec. 18 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Dec 2, 14:04 EST
Dec 17, 2025

No incidents reported.

Dec 16, 2025
Authentication/Login Services - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 08:00 EST
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 16 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Sep 10, 14:30 EDT
Brandeis web servers - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 07:00 EST
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 16 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Sep 10, 14:45 EDT
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Moodle LMS - Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Dec. 11 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Dec 2, 14:03 EST
Dec 10, 2025

No incidents reported.

Dec 9, 2025
Account Management (identity.brandeis.edu) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 08:00 EST
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 9 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Sep 10, 14:17 EDT
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Verizon Cellular - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:00 EST
Scheduled - Verizon will be performing maintenance on Thursday, Dec. 4 on their cellular gear on campus. We expect it will be unavailable from 10:00am-12:00 p.m. Once the gear is swapped they will be tweaking the gear which may result in intermittent access from 12:00-4:00 p.m. If you are having issues making calls from Verizon cellular at this time you should connect to wireless and use WiFi calling.
Nov 19, 15:35 EST
Moodle LMS - Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Dec. 4 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Dec 2, 14:02 EST
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