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Moodle will be undergoing weekly maintenance on Thursday, Nov. 21 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:44 EDT
ITS will be conducting maintenance to the campus network on Thursday, Nov. 21 from 8:00 a.m. - 3:00 p.m. The team will be adding two new VLANs to all of the edge switches. There is no impact to the campus network (wireless or wired) during this time. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Nov 15, 2024 - 14:32 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 26 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:32 EDT
Moodle will be undergoing weekly maintenance on Thursday, Nov. 28 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:45 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 3 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 14:10 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 3 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:15 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 5 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:47 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 10 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:33 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 12 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:48 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 17 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 14:15 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 17 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:16 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 19 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:50 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 24 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:34 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:51 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 16:06 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 31 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 14:16 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 31 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:17 EDT
Completed -
The scheduled maintenance has been completed.
Nov 20, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:00 EST
Scheduled -
ITS will be conducting maintenance to VPN (Pulse Secure) on Wednesday, Nov. 20 from 6:00 a.m. - 8:00 a.m. The team will be updating the VPN to address some critical security updates and numerous bug fixes. If you are connected to VPN during this time, you may experience a brief disconnect and reconnect to the VPN service. If you encounter any issues using VPN after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Nov 15, 14:27 EST
Completed -
The scheduled maintenance has been completed.
Nov 19, 08:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 EST
Scheduled -
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 19 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 27, 13:13 EDT
Completed -
The scheduled maintenance has been completed.
Nov 19, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 EST
Scheduled -
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 19 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 27, 14:06 EDT
Completed -
The scheduled maintenance has been completed.
Nov 15, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:00 EST
Scheduled -
ITS will be provisioning course shells for the Spring 2025 term in the new Moodle Learning Management System — beginning Monday, November 4 at 8:00 am through Friday, November 15 at 5:00 pm. If you have any questions, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Nov 1, 14:01 EDT
Completed -
The scheduled maintenance has been completed.
Nov 14, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 EST
Scheduled -
Moodle will be undergoing weekly maintenance on Thursday, Nov. 14 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Aug 6, 15:42 EDT
Resolved -
This incident has been resolved.
Nov 13, 09:35 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 11, 10:13 EST
Investigating -
We are receiving reports of users experiencing issues with account creation. No new accounts are being created at this time. We are actively working with the vendor to address the issue. Thank you for your patience.
Nov 8, 10:47 EST
Completed -
The scheduled maintenance has been completed.
Nov 12, 08:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 EST
Scheduled -
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 12 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 27, 13:31 EDT
Completed -
The scheduled maintenance has been completed.
Nov 11, 09:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 EST
Scheduled -
ITS will be applying an emergency update to Brandeis Account Management (identity.brandeis.edu) on Monday, Nov. 11 from 8:00 a.m. - 9:00 a.m. The vendor needs to apply a patch to accounts.brandeis.edu to fix account creation. The site may be unavailable during certain points of the window. If you have issues after the scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Nov 8, 15:16 EST
Resolved -
This incident has been resolved.
Nov 7, 11:14 EST
Monitoring -
Access to courses has been restored, and ITS is continuing to monitor. The Syllabus browser function is currently offline, a fix is being implemented.
Nov 7, 10:46 EST
Investigating -
We have received reports that some Moodle Courses are unavailable, after running an update to the Syllabus tool this morning. ITS is rolling back the update and investigating further. Thank you for your patience.
Nov 7, 10:04 EST
Completed -
The scheduled maintenance has been completed.
Nov 7, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 EST
Scheduled -
Moodle will be undergoing weekly maintenance on Thursday, Nov. 7 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Aug 6, 15:40 EDT