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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational
Authentication and Login ? Operational
Authentication/Login ? Operational
Brandeis Account Management (identity.brandeis.edu) ? Operational
Duo (two-factor authentication) ? Operational
Brandeis Websites and Applications ? Operational
Collaboration and Sharing ? Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Telephone Services ? Operational
Zoom Recordings Operational
Email ? Operational
Google Apps Gmail Operational
Email spam protection (Proofpoint) Operational
Outbound mailing services ? Operational
Email delivery (sending/receiving) Operational
Desktop Systems Engineering Operational
ERP (Workday, sage, Finance, Data Warehouse) ? Operational
LATTE (Moodle) ? Operational
Library Systems ? Operational
Network/Internet ? Operational
Phone System Operational
Server Administration ? Operational
Load balancer (Netscaler) Operational
Server Administration Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
Campus Passport Portal ? Operational
Campus Printing (Papercut) ? Operational
Facilities Service Request (Maximo) Operational
Slate Operational
VPN (Pulse Secure) Operational
25Live Pro (scheduling software) ? Operational
Miscellaneous Campus Systems/Services Operational
Cable TV ? Operational
Service Management and Ticketing (TeamDynamix) ? Operational
90 days ago
100.0 % uptime
Today
Network Shared Drives Operational
Duo Core Authentication Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 5 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:13 EST
LATTE - Weekly Maintenance Mar 7, 2024 07:00-08:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Mar. 7 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:37 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Mar. 12 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:48 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 12 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:30 EST
LATTE - Weekly Maintenance Mar 14, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Mar. 14 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:38 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 19 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:14 EST
LATTE - Weekly Maintenance Mar 21, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Mar. 21 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:39 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Mar. 26 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:49 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 26 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:31 EST
LATTE - Weekly Maintenance Mar 28, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Mar. 28 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:40 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Apr. 2 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:15 EST
LATTE - Weekly Maintenance Apr 4, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Apr. 4 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:41 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 9 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:51 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Apr. 9 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:32 EST
LATTE - Weekly Maintenance Apr 11, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Apr. 11 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:42 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Apr. 16 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:16 EST
LATTE - Weekly Maintenance Apr 18, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Apr. 18 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:44 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 23 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:52 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Apr. 23 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:33 EST
LATTE - Weekly Maintenance Apr 25, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Apr. 25 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:44 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Apr. 30 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:18 EST
LATTE - Weekly Maintenance May 2, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, May 2 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:47 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 7 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:53 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 7 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:34 EST
LATTE - Weekly Maintenance May 9, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, May. 9 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:48 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, May 14 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:19 EST
LATTE - Weekly Maintenance May 16, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, May. 16 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:49 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 21 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:57 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 21 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:35 EST
LATTE - Weekly Maintenance May 23, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, May 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:51 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, May 28 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:21 EST
LATTE - Weekly Maintenance May 30, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, May 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:52 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 4 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:58 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jun. 4 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:36 EST
LATTE - Weekly Maintenance Jun 6, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Jun. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:53 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Jun. 11 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:22 EST
LATTE - Weekly Maintenance Jun 13, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Jun. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:54 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 18 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 12:00 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jun. 18 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:38 EST
LATTE - Weekly Maintenance Jun 20, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Jun. 20 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:55 EST
LATTE - Weekly Maintenance Jun 27, 2024 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Jun. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 03, 2024 - 12:56 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jul. 2 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 12:01 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jul. 2 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 17, 2024 - 11:39 EST
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024
Completed - The scheduled maintenance has been completed.
Feb 29, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 29, 11:00 EST
Scheduled - ITS will be conducting maintenance to the Gmail and Proofpoint services on Thursday, Feb 29 from 11:00 a.m. - 12:00 p.m. The team will update the SPF record in the alumni.brandeis.edu DNS zone. There is no anticipated impact to Brandeis systems or services. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Feb 27, 10:02 EST
Completed - The scheduled maintenance has been completed.
Feb 29, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 29, 07:00 EST
Scheduled - LATTE will be undergoing weekly maintenance on Thursday, Feb. 29 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jan 3, 12:31 EST
Feb 28, 2024

No incidents reported.

Feb 27, 2024
Completed - The scheduled maintenance has been completed.
Feb 27, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 08:00 EST
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 27 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 17, 11:29 EST
Completed - The scheduled maintenance has been completed.
Feb 27, 08:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 07:00 EST
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Feb. 27 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 17, 11:47 EST
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 07:00 EST
Scheduled - LATTE will be undergoing weekly maintenance on Thursday, Feb. 22 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jan 3, 12:31 EST
Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - This incident has been resolved.
Feb 20, 13:52 EST
Monitoring - ITS has completed the network shared drive migration. For additional information, please visit ITS News on the website or contact the Help Desk at help@brandeis.edu.
Feb 17, 15:15 EST
Investigating - ITS has completed the network shared drive migration. For additional information, please visit ITS News on the website or contact the Help Desk at help@brandeis.edu.
Feb 17, 15:00 EST
Completed - The scheduled maintenance has been completed.
Feb 20, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 08:00 EST
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Feb. 20 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 17, 11:11 EST
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024
Resolved - This incident has been resolved.
Feb 17, 15:02 EST
Investigating - Network shared drives are not available from Friday, February 16, 2024, at 6:00 PM through Tuesday, February 20, 2024, at Noon due to a scheduled move. Users must save and close all open documents connected to shared drives before Friday, February 16, at 5:30 PM to prevent data loss and ensure uninterrupted access once the shared drive network returns online. We recommend that users power down their computers to ensure they have disconnected from all shared drives. ITS will notify all users via the status page upon completion of the move. For additional information, please visit ITS News on the website or contact the Help Desk at help@brandeis.edu.
Feb 16, 17:44 EST
Feb 16, 2024
Completed - The Network Shared Drives move is being updated to an incident. We will update the staus page as soon as the move is completed.
Feb 16, 17:39 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 17:30 EST
Scheduled - Network shared drives will not be available from Friday, February 16, 2024, at 6:00 PM through Tuesday, February 20, 2024, at Noon due to a scheduled move. ***Users must save and close all open documents connected to shared drives before Friday, February 16, at 5:30 PM to prevent data loss and ensure uninterrupted access once the shared drive network returns online. *** We recommend that users power down their computers to ensure they have disconnected from all shared drives. ITS will notify all users via the status page upon completion of the move. For additional information, please visit ITS News on the website or contact the Help Desk at help@brandeis.edu.
Feb 16, 10:41 EST
Resolved - This incident has been resolved.
Feb 16, 17:32 EST
Investigating - Google has reported an outage affecting some users when accessing Google Services, including Google Mail, Calendar and Drive. They are actively investigating the source of the issue and are working on restoring service. Updates will be posted as they become available. Thank you for your patience.
Feb 16, 09:39 EST