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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational
Authentication and Login ? Operational
Authentication/Login ? Operational
Brandeis Account Management (identity.brandeis.edu) ? Operational
Brandeis Websites and Applications ? Operational
Cable TV ? Operational
Collaboration and Sharing ? Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Telephone Services ? Operational
Email ? Operational
Google Apps Gmail Operational
Mailing lists service (lists.brandeis.edu) ? Operational
Email spam filtering (Proofpoint) Operational
ERP (Workday, sage, Finance, Data Warehouse) ? Operational
LATTE ? Operational
Library Systems ? Operational
Network/Internet ? Operational
Phone System Operational
Other Systems/Services Operational
Facilities Service Request (Maximo) Operational
Papercut (campus printing) Operational
25Live (scheduling software) ? Operational
Miscellaneous Campus Systems/Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Point-of-Sale (POS) machines - Upgrade Dec 16, 06:00 - Dec 23, 06:00 EST
ITS will be updating the campus point-of-sale (POS) machines in partnership with the vendor from Monday, Dec. 16 at 6:00am through Monday, Dec 20 at 6:00pm. POS machines are used across campus for payment processing at the various dining locations. The upgrade should have minimal impact to services and will mostly be done during off-hours to minimize any disruption. The upgrade will not affect the use of your Brandeis ID card for payment. In addition, there is no impact to cash and credit/debit card payments. If you have any issues during the upgrade, please contact the Help Desk (6-HELP or help@brandeis.edu). Thank you for your patience.
Posted on Dec 10, 11:39 EST
LATTE - System Upgrade Jan 2, 08:00-16:00 EST
ITS will be performing an upgrade to LATTE (university learning management system) on Thursday, January 2 from 8 a.m. to 4 p.m. During this time, LATTE will be unavailable. Instructors can retrieve and download any course materials if needed. For questions or issues, please contact the Help Desk at (help@brandeis.edu or 781-736-HELP).
Posted on Dec 4, 16:50 EST
Past Incidents
Dec 11, 2019

No incidents reported today.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019
Resolved - This incident has been resolved.
Dec 4, 10:26 EST
Monitoring - ITS has implemented a fix and email notifications are being delivered on a normal schedule. We will continue to monitor the situation to verify timely delivery of notifications. If you encounter issues accessing LATTE, please contact the Help Desk (6-HELP or help@brandeis.edu).
Dec 4, 09:51 EST
Identified - ITS has identified the cause of the interruption in the delivery of email notifications from LATTE. A fix is being implemented to return email notifications to a normal schedule. We will update this incident as more information becomes available. If you encounter issues accessing LATTE, please contact the Help Desk (6-HELP or help@brandeis.edu).
Dec 3, 12:45 EST
Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.