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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

Service Under Maintenance
Authentication and Login ? Operational
Authentication/Login   ? Operational
Brandeis Account Management (identity.brandeis.edu)   ? Operational
Brandeis Websites and Applications   ? Under Maintenance
Cable TV   ? Operational
Collaboration and Sharing ? Operational
Box Downloads   Operational
Box Sync   Operational
Box Uploads   Operational
Google Apps Drive   Operational
Google Apps Calendar   Operational
Zoom Meetings   Operational
Email ? Operational
Google Apps Gmail   Operational
ERP (sage, BUSS, Finance, Data Warehouse)   ? Operational
LATTE   ? Operational
Library Systems   ? Operational
Network/Internet   ? Operational
Phone System   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Voice System Hardware Upgrades May 9, 21:00 - May 10, 06:00 EDT
Update - Brandeis ITS will be performing maintenance on the Voice infrastructure to resolve the degraded status. The maintenance window is scheduled for Wednesday, May 9, 2018, from 09:00 PM to Thursday, May 10, 2018, ending at 6:00 AM.

Due to the scope of the work being performed, there may be brief service interruptions during the maintenance window.
May 9, 13:07 EDT
Scheduled - Brandeis ITS will be preforming maintenance on the Voice infrastructure to resolve the degraded status. The maintenance window is scheduled for Tuesday, April 24, 2018, from 10:00 PM to Wednesday, April 25, 2018, ending at 6:00 AM.

Due to the scope of the work being performed, there may be brief service interruptions during the maintenance window.

We appreciate your patience and understanding as we restore services to normal operating conditions.
Apr 18, 13:50 EDT
Blogs.brandeis.edu Maintenance May 22, 10:00-12:00 EDT
blogs.brandeis.edu will be unavailable briefly while we perform maintenance and transition from cosign to shibboleth authentication.
Posted on May 14, 09:39 EDT
Voice System Upgrades May 22, 17:00 - May 23, 06:00 EDT
Brandeis ITS will be upgrading the Voice Applications to bring the our systems to current. The maintenance window is scheduled for Tuesday, May 22, 2018, from 05:00 PM to Wednesday, May 23, 2018, ending at 6:00 AM.

Due to the scope of the work being performed, there may be brief service interruptions during the maintenance window.
Posted on May 16, 05:04 EDT
LATTE and Academic Applications Maintenance Jul 11, 08:00-12:00 EDT
LATTE and other related academic applications will undergo maintenance to resolve bugs, close security issues, and receive minor updates.
Posted on May 15, 11:17 EDT
System Metrics Month Week Day
Internet Bandwidth Usage ?
Fetching
Current LATTE Users ?
Fetching
Past Incidents
May 20, 2018

No incidents reported today.

May 19, 2018

No incidents reported.

May 18, 2018
Emergency Maintenance on the Phone System
Completed - The scheduled maintenance has been completed.
May 18, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:30 EDT
Scheduled - One of the back end nodes needs to be rebuilt.
May 17, 22:09 EDT
May 17, 2018
Voice System Hardware Upgrades
Completed - The scheduled maintenance has been completed.
May 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 09:00 EDT
Scheduled - Brandeis ITS will be performing maintenance on the Voice infrastructure to resolve the degraded status. The maintenance window is scheduled for Tuesday, May 15, 2018, from 09:00 PM to Wednesday, May 16, 2018, ending at 6:00 AM.

Due to the scope of the work being performed, there may be brief service interruptions during the maintenance window.
May 14, 16:31 EDT
May 16, 2018

No incidents reported.

May 15, 2018
Ensemble Video System Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 11:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 08:00 EDT
Scheduled - We will be upgrading the server Operating Systems to Server 2012 and upgrading the SQL database to 2016
Apr 26, 09:16 EDT
May 14, 2018
Brandeis Account Tools (identity.brandeis.edu)
Completed - The scheduled maintenance has been completed.
May 14, 11:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 11:00 EDT
Scheduled - At 11am on Monday, May 14th, we will be migrating IDM (Brandeis Account Tools) authentication from Cosign to Shibboleth. During this time, account management tools such as password resets, account creations, and email alias updates will be unavailable.
May 3, 16:39 EDT
May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018
Wormhole VPN Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 06:00 EDT
Scheduled - On Thursday May 10th starting at 6:00 AM. Netsys will be upgrading the hardware for the campus VPN (wormhole.brandeis.edu/vpn.brandeis.edu). During this maintenance the VPN will be unavailable for use until the completion time.
May 3, 09:14 EDT
May 9, 2018
[Scheduled] Perimeter Firewall Change control update for 25 Windows Servers [SEC-20931]
Completed - The change control is completed without issue. We are now entered into monitoring mode.
May 9, 14:21 EDT
Scheduled - This is a follow-up notification of Firewall Change Control event at 2:00 PM. The coordination of change control is to assist System Administrator to secure 25 Windows Servers on its traffic not to be exposed outside of Brandeis network. A separate notification was sent last week. Any question, please contact security@brandeis.edu SEC-20931
May 9, 13:39 EDT
Blogs.brandeis.edu Maintenance
Completed - The scheduled maintenance has been completed.
May 9, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 11:01 EDT
Scheduled - Informational: On May 9th ITS will be making configuration changes to blogs.brandeis.edu and restarting apache. No downtime is anticipated.
May 2, 15:15 EDT
Wireless network hardware upgrades
Completed - The scheduled maintenance has been completed.
May 9, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:00 EDT
Scheduled - We will be installing hardware upgrades to the wireless network. We do not anticipate any degradation or loss of service but service interruptions are always possible during maintenance.
May 3, 08:31 EDT
May 8, 2018

No incidents reported.

May 7, 2018

No incidents reported.

May 6, 2018

No incidents reported.

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