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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational
Authentication and Login ? Operational
Authentication/Login ? Operational
Brandeis Account Management (identity.brandeis.edu) ? Operational
Duo (two-factor authentication) ? Operational
Brandeis Websites and Applications ? Operational
Collaboration and Sharing ? Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Telephone Services ? Operational
Zoom Recordings Operational
Email ? Operational
Google Apps Gmail Operational
Email spam protection (Proofpoint) Operational
Outbound mailing services ? Operational
Email delivery (sending/receiving) Operational
Desktop Systems Operational
ERP (Workday, sage, Finance, Data Warehouse) ? Operational
Moodle ? Operational
Library Systems ? Operational
Network/Internet ? Operational
Phone System Operational
Server Administration ? Operational
Load balancer (Netscaler) Operational
Server Administration Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
Campus Passport Portal ? Operational
Campus Printing (Papercut) ? Operational
Facilities Service Request (Maximo) Operational
Slate Operational
VPN (Pulse Secure) Operational
25Live Pro (scheduling software) ? Operational
Miscellaneous Campus Systems/Services Operational
Cable TV ? Operational
Service Management and Ticketing (TeamDynamix) ? Operational
90 days ago
100.0 % uptime
Today
Network Shared Drives Operational
Duo Core Authentication Service Operational
Network Directory Service ? Operational
90 days ago
100.0 % uptime
Today
Marketplace+/Coupa ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 3 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 27, 2024 - 14:10 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 3 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 27, 2024 - 13:15 EDT
Moodle LMS - Weekly Maintenance Dec 5, 2024 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Dec. 5 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 06, 2024 - 15:47 EDT
ITS will be conducting maintenance on Tuesday, Dec. 10 from 8:00 a.m. - 10:00 a.m. The team will be making changes to a pair of TOR switches in Lowell to accommodate the Starlord server move. This will involve XVlan changes. There is no expected downtime or impact. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Posted on Nov 21, 2024 - 13:51 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 10 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 27, 2024 - 13:33 EDT
Moodle LMS - Weekly Maintenance Dec 12, 2024 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Dec. 12 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 06, 2024 - 15:48 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 17 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 27, 2024 - 14:15 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 17 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 27, 2024 - 13:16 EDT
Moodle LMS - Extended Weekly Maintenance Dec 19, 2024 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Dec. 19 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 06, 2024 - 15:50 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 24 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 27, 2024 - 13:34 EDT
Moodle LMS - Weekly Maintenance Dec 26, 2024 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Dec. 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 06, 2024 - 16:06 EDT
Moodle LMS - Weekly Maintenance Dec 26, 2024 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Dec. 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 06, 2024 - 15:51 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 31 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 27, 2024 - 14:16 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 31 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 27, 2024 - 13:17 EDT
Past Incidents
Dec 2, 2024

No incidents reported today.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024
Completed - The scheduled maintenance has been completed.
Nov 28, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Nov. 28 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Aug 6, 15:45 EDT
Nov 27, 2024
Completed - The scheduled maintenance has been completed.
Nov 27, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 09:00 EST
Scheduled - ITS will be conducting scheduled maintenance on Wednesday, Nov. 27 from 9:00 a.m. - 10:00 a.m. The team will add Vlans to two of the Summer Street ToR switches for the upcoming power scale installs. There is no disruption or impact to services. If you experience any issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Nov 21, 13:38 EST
Nov 26, 2024
Completed - The scheduled maintenance has been completed.
Nov 26, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 08:00 EST
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 26 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 27, 13:32 EDT
Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
Completed - The scheduled maintenance has been completed.
Nov 21, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 08:01 EST
Scheduled - ITS will be conducting maintenance to the campus network on Thursday, Nov. 21 from 8:00 a.m. - 3:00 p.m. The team will be adding two new VLANs to all of the edge switches. There is no impact to the campus network (wireless or wired) during this time. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Nov 15, 14:32 EST
Completed - The scheduled maintenance has been completed.
Nov 21, 14:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 14:00 EST
Scheduled - ITS will be conducting emergency maintenance on the servers used for authentication services on Thursday, Nov. 21 from 2:00 p.m. to 2:30 p.m. The team will updating the load balancer configurations. There may be a brief disruption to the Shibboleth (SSO) service for a few minutes. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Nov 21, 12:26 EST
Completed - The scheduled maintenance has been completed.
Nov 21, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Nov. 21 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Aug 6, 15:44 EDT
Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:00 EST
Scheduled - ITS will be conducting maintenance to VPN (Pulse Secure) on Wednesday, Nov. 20 from 6:00 a.m. - 8:00 a.m. The team will be updating the VPN to address some critical security updates and numerous bug fixes. If you are connected to VPN during this time, you may experience a brief disconnect and reconnect to the VPN service. If you encounter any issues using VPN after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Nov 15, 14:27 EST
Nov 19, 2024
Completed - The scheduled maintenance has been completed.
Nov 19, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 EST
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 19 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 27, 13:13 EDT
Completed - The scheduled maintenance has been completed.
Nov 19, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 EST
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 19 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 27, 14:06 EDT
Nov 18, 2024

No incidents reported.