Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.
ITS will be upgrading the network hardware in Feldberg on Monday, July 27 from 6:00 a.m. - 8:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jul 14, 2026 - 14:52 EDT
ITS will be performing a bi-annual upgrade of the PaperCut printing solution, utilized by the large Ricoh MF devices around campus on Monday, July 27 from 5:00 p.m. - 9:00 p.m. This upgrade will affect ALL Ricoh printers (FacStaff & Student) across campus. During the upgrade, PaperCut will not be available. Copy, Scan and Print functionality on all Ricoh MF devices will be unavailable. Any print jobs sent after 5:00 p.m. will not be processed or be available for release at a printer. If you have any issues with printing after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jul 15, 2026 - 14:11 EDT
ITS will be performing maintenance to the campus network authentication servers (Clearpass) on Wednesday, July 29 from 7:00 a.m. - 9:00 a.m. The team will be removing legacy and otherwise retired objects, policies and profiles from the ClearPass system configuration. There is no anticipated impact to network service during this time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu). Posted on
Jul 15, 2026 - 13:35 EDT
Moodle will be undergoing weekly maintenance on Thursday, July 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:37 EDT
ITS will be upgrading the network hardware in the dorms on Monday, Aug. 3 from 6:00 a.m. - 9:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jul 14, 2026 - 14:56 EDT
ITS will be upgrading the network hardware in the academic/admin buildings on Wednesday, Aug. 5 from 6:00 a.m. - 9:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jul 14, 2026 - 15:00 EDT
ITS will be upgrading the network hardware in the Epstein and Stoneman buildings on Thursday, Aug. 6 from 6:00 a.m. - 8:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jul 14, 2026 - 15:06 EDT
Moodle Communities LMS Server Migration ITS will be performing a database server migration for Moodle Communities LMS (https://communities.brandeis.edu/) on Thursday, August 6, 2026, from 7:00 a.m. to 11:00 a.m. Moodle Communities LMS will be unavailable during this time. This maintenance is part of a university-wide project to move virtual servers to a new environment and does not include an application upgrade, feature changes, or security patches. Regular academic courses in Moodle LMS are not affected by this window. For questions, please email help@brandeis.edu. Posted on
Jul 24, 2026 - 10:11 EDT
Moodle will be undergoing weekly maintenance on Thursday, Aug. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:39 EDT
ITS will be performing a database server migration for Brandeis Online LMS (https://bonline.brandeis.edu/) on Tuesday, August 11, 2026, from 7:00 a.m. to 11:00 a.m. Brandeis Online LMS will be unavailable during this time. This maintenance is part of a university-wide project to move virtual servers to a new environment and does not include an application upgrade, feature changes, or security patches. We recommend performing any work in Brandeis Online outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jul 24, 2026 - 10:16 EDT
Moodle LMS Server Migration ITS will be performing a database server migration for Moodle LMS (https://moodle.brandeis.edu/) on Wednesday, August 12, 2026, from 7:00 a.m. to 11:00 a.m. Moodle LMS will be unavailable during this time. This maintenance is part of a university-wide project to move virtual servers to a new environment and does not include an application upgrade, feature changes, or security patches. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jul 24, 2026 - 10:20 EDT
Moodle will be undergoing weekly maintenance on Thursday, Aug. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:40 EDT
Moodle will be undergoing weekly maintenance on Thursday, Aug. 20 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:41 EDT
Moodle will be undergoing weekly maintenance on Thursday, Aug. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:43 EDT
Completed -
The scheduled maintenance has been completed.
Jul 23, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:00 EDT
Scheduled -
Moodle will be undergoing weekly maintenance on Thursday, July 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:36 EDT
Completed -
The scheduled maintenance has been completed.
Jul 22, 19:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 18:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Wednesday, July 22 from 6:00 p.m. - 7:00 p.m. We will be performing an operating system upgrade on the servers that host the Brandeis website (www.brandeis.edu). During the upgrade, the website will be temporarily unavailable. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jul 15, 13:42 EDT
Completed -
The scheduled maintenance has been completed.
Jul 16, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:00 EDT
Scheduled -
Moodle will be undergoing weekly maintenance on Thursday, July 16 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:35 EDT
Resolved -
This problem has been resolved. If you still experience problems validating email addresses or resetting your password using email please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Jul 16, 06:27 EDT
Update -
We are continuing to investigate this issue.
Jul 14, 09:50 EDT
Update -
ITS is still investigating, however, gmail.com addresses are currently working. outlook.com and hotmail.com are not. Other third party email addresses may or may not. If the email option does not work please use the cell phone option or contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Jul 14, 09:49 EDT
Investigating -
ITS is currently investigating an issue where password reset links and PINs sent via email are not being delivered. This means using email password reset (and new email address verification) are not currently working. Please use the cell phone option or contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Jul 13, 07:18 EDT
Completed -
The scheduled maintenance has been completed.
Jul 15, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 11:00 EDT
Scheduled -
ITS will conducting maintenance to campus mail servers (mail.unet.brandeis.edu) on Wednesday, July 15 from 11:00 a.m. - 12:00 p.m. The team will be replacing internal mail servers used by automated systems only. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 24, 15:48 EDT
Completed -
The scheduled maintenance has been completed.
Jul 15, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 07:00 EDT
Scheduled -
ITS will be performing maintenance to the campus network authentication servers (Clearpass) on July 15 from 7:00 a.m. - 9:00 a.m. The team will be applying configuration changes to and optimizing the Clearpass servers. There is no anticipated impact to network service during this time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Jul 7, 11:02 EDT