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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 06:00 EDT
Scheduled - ITS will be conducting maintenance to VPN (Pulse Secure) on Wednesday, Aug. 17 from 6:00 a.m. - 9:00 a.m. The team will be updating the VPN to address some critical security updates and numerous bug fixes. If you are connected to VPN during this time, you may experience a brief disconnect and reconnect to the VPN service. If you encounter any issues using VPN after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Authentication and Login ? Operational
Authentication/Login ? Operational
Brandeis Account Management (identity.brandeis.edu) ? Operational
Duo (two-factor authentication) ? Operational
Brandeis Websites and Applications ? Operational
Cable TV ? Operational
Collaboration and Sharing ? Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Telephone Services ? Operational
Zoom Recordings Operational
Email ? Operational
Google Apps Gmail Operational
Mailing lists service (lists.brandeis.edu) ? Operational
Email spam protection (Proofpoint) Operational
Outbound mailing services ? Operational
Email delivery (sending/receiving) Operational
Desktop Systems Engineering Operational
ERP (Workday, sage, Finance, Data Warehouse) ? Operational
LATTE (Moodle) ? Operational
Library Systems ? Operational
Network/Internet ? Operational
Phone System Operational
Server Administration ? Operational
Load balancer (Netscaler) Operational
Server Administration Operational
Other Systems/Services Under Maintenance
Campus Passport Portal ? Operational
Campus Printing (Papercut) ? Operational
Facilities Service Request (Maximo) Operational
Slate Operational
VPN (Pulse Secure) Under Maintenance
25Live Pro (scheduling software) ? Operational
Miscellaneous Campus Systems/Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ITS will be conducting emergency maintenance on the servers used for authentication services on Wednesday, Aug. 17 from 8:30 a.m. to 9:00 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 16, 13:37 EDT
ITS will be conducting server maintenance on Wednesday, Aug. 17 from 6:00 p.m. - 9:00 p.m. The team will be applying the necessary updates to the NetApp storage. There is no anticipated downtime to associated services (VMWare, NFS) during this time. If you experience any issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 15:50 EDT
LATTE - Weekly Maintenance Aug 18, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Aug. 18 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:30 EDT
ITS will be performing maintenance to the campus network authentication servers (Clearpass) on Thursday, Aug. 18 from 9:00 a.m. - 9:15 a.m. The team will be enabling unknown endpoint cleanup and optimizing the Clearpass servers. It is possible some devices might not be registered correctly and will get cleared out when this cleanup occurs. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Posted on Aug 16, 16:25 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Aug. 23 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 15:42 EDT
LATTE - Weekly Maintenance Aug 25, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Aug. 25 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:31 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Aug. 30 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:43 EDT
LATTE - Weekly Maintenance Sep 1, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Sept. 1 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:32 EDT
Workday will be undergoing routine maintenance on Saturday, Sept. 3 from 2:00-10:00 a.m. Workday will be unavailable during this time. The outage is limited to Workday and does not impact the Brandeis network or other systems. The only impact to Brandeis employees is that they will not be able to access Workday from any internet connection during the outage period. If you have any questions or issues accessing Workday after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 19, 14:20 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Sept. 6 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 6, 08:00 EDT
LATTE - Weekly Maintenance Sep 8, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Sept. 8 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:32 EDT
Workday will be undergoing routine maintenance on Saturday, Sept. 10 from 2:00-6:00 a.m. Workday will be unavailable during this time. The outage is limited to Workday and does not impact the Brandeis network or other systems. The only impact to Brandeis employees is that they will not be able to access Workday from any internet connection during the outage period. If you have any questions or issues accessing Workday after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 19, 15:22 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Sept. 13 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:44 EDT
LATTE - Weekly Maintenance Sep 15, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Sept 15 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:33 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Sept. 20 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:15 EDT
LATTE - Weekly Maintenance Sep 22, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Sept. 22 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:34 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Sept. 27 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:45 EDT
LATTE - Weekly Maintenance Sep 29, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Sept. 29 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:35 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 4 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:16 EDT
LATTE - Weekly Maintenance Oct 6, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Oct. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:36 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 11 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:46 EDT
LATTE - Weekly Maintenance Oct 13, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Oct. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:37 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 18 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:17 EDT
LATTE - Weekly Maintenance Oct 20, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Oct. 20 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:38 EDT
Workday will be undergoing routine maintenance on Saturday, Oct. 22 from 2:00 a.m. - 2:00 p.m. Workday will be unavailable during this time. The outage is limited to Workday and does not impact the Brandeis network or other systems. The only impact to Brandeis employees is that they will not be able to access Workday from any internet connection during the outage period. If you have any questions or issues accessing Workday after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 19, 15:17 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 25 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:48 EDT
LATTE - Weekly Maintenance Oct 27, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Oct. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:39 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 1 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:19 EDT
LATTE - Weekly Maintenance Nov 3, 07:00-08:00 EDT
LATTE will be undergoing weekly maintenance on Thursday, Nov. 3 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:41 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 8 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:50 EDT
LATTE - Weekly Maintenance Nov 10, 07:00-08:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Nov 10 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:41 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 15 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:20 EDT
LATTE - Weekly Maintenance Nov 17, 07:00-08:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Nov. 17 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:43 EDT
Workday will be undergoing routine maintenance on Nov. 19 from 2:00-10:00 a.m. Workday will be unavailable during this time. The outage is limited to Workday and does not impact the Brandeis network or other systems. The only impact to Brandeis employees is that they will not be able to access Workday from any internet connection during the outage period. If you have any questions or issues accessing Workday after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 19, 14:21 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 22 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:51 EDT
LATTE - Weekly Maintenance Nov 24, 07:00-08:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Nov. 24 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:43 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 29 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:21 EDT
LATTE - Weekly Maintenance Dec 1, 07:00-08:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Dec 1 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:44 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 6 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:52 EDT
LATTE - Weekly Maintenance Dec 8, 07:00-08:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Dec. 8 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:45 EDT
Workday will be undergoing routine maintenance on Saturday, Dec. 10 from 2:00-10:00 a.m. Workday will be unavailable during this time. The outage is limited to Workday and does not impact the Brandeis network or other systems. The only impact to Brandeis employees is that they will not be able to access Workday from any internet connection during the outage period. If you have any questions or issues accessing Workday after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 19, 14:23 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 13 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:22 EDT
LATTE - Weekly Maintenance Dec 15, 07:00-08:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Dec. 15 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:46 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 20 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:53 EDT
LATTE - Weekly Maintenance Dec 22, 07:00-08:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Dec. 22 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:47 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 27 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jun 23, 16:24 EDT
LATTE - Weekly Maintenance Dec 29, 07:00-08:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Dec 29 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jun 9, 16:48 EDT
Past Incidents
Aug 17, 2022

Unresolved incident: VPN (Pulse Secure) - Scheduled Maintenance.

Aug 16, 2022
Completed - The scheduled maintenance has been completed.
Aug 16, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 18:00 EDT
Scheduled - ITS will be conducting server maintenance on Tuesday, Aug. 16 from 6:00 p.m.- 9:00 p.m. The team will be applying the necessary updates to the NetApp storage. There is no anticipated downtime to associated services (VMWare, NFS) during this time but brief periods of delays or retries may be possible for SMB/Windows file shares. If you experience any issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Aug 11, 15:47 EDT
Resolved - This incident has been resolved.
Aug 16, 15:49 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Please report and issues to the Technology Help Desk during regular business hours at 781­-736-­HELP or email Help@Brandeis.edu.

Aug 13, 23:21 EDT
Identified - The issue has been identified. ITS is working on a resolution.
Aug 13, 16:47 EDT
Investigating - There is a network outage in Volen basement, first, and second floors.

Phones, Wi-Fi, and Ethernet are all down.

ITS is on-site working to resolve the issue.

Aug 13, 13:11 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 09:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 08:30 EDT
Scheduled - ITS will perform maintenance on Registrar and apps.brandeis.edu servers on Tuesday, Aug. 16 from 8:30 a.m. - 9:00 a.m. The registrar server supports the public class schedule. The apps.brandeis.edu server is responsible for web applications such as the faculty guide, people directory, go.brandeis.edu URLs, and more. There is no downtime or any user impact during the maintenance. If you experience any issues accessing the class schedule after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Aug 9, 13:51 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 08:00 EDT
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Aug. 16 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 23, 16:42 EDT
Aug 15, 2022

No incidents reported.

Aug 14, 2022
Completed - The scheduled maintenance has been completed.
Aug 14, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 08:00 EDT
Scheduled - As we have done in the past, the Network Operations team will be performing software upgrades to the network equipment in all campus buildings during the electrical shutdown weekend. These upgrades are needed to address some stability and security issues in the software currently installed. The impact of this work will be a ten- to fifteen-minute loss of all network connectivity in each building as the new software loads. The majority of this work will be performed in a rolling fashion between 8AM and 12AM on Saturday, but there could be other brief outages throughout the weekend to address any problems we encounter. Please note that in buildings that will be without power that also have no backup generator, the network will eventually shut down once our backup battery systems are exhausted. Network service in those buildings should return once power is restored.
Jul 28, 15:52 EDT
Aug 13, 2022
Completed - The scheduled maintenance has been completed.
Aug 13, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 02:00 EDT
Scheduled - Workday will be undergoing routine maintenance on Saturday, Aug. 13 from 2:00-10:00 a.m. Workday will be unavailable during this time. The outage is limited to Workday and does not impact the Brandeis network or other systems. The only impact to Brandeis employees is that they will not be able to access Workday from any internet connection during the outage period. If you have any questions or issues accessing Workday after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jan 19, 14:18 EST
Aug 12, 2022

No incidents reported.

Aug 11, 2022
Completed - The scheduled maintenance has been completed.
Aug 11, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:00 EDT
Scheduled - LATTE will be undergoing weekly maintenance on Thursday, Aug. 11 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jun 9, 16:29 EDT
Aug 10, 2022
Completed - The scheduled maintenance has been completed.
Aug 10, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 08:30 EDT
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Wednesday, Aug. 10 from 8:30 a.m. to 9:00 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Aug 9, 16:17 EDT
Completed - The scheduled maintenance has been completed.
Aug 10, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 08:00 EDT
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Wednesday, Aug. 10 from 8:00 a.m. - 8:30 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Aug 9, 16:14 EDT
Aug 9, 2022
Completed - The scheduled maintenance has been completed.
Aug 9, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 18:01 EDT
Scheduled - ITS will be applying updates to the campus-wide printing technology (Papercut) on Tuesday, Aug. 9 from 6:00 p.m.- 10:00 p.m. The team will be applying the annual upgrade of the Papercut application on all Ricoh Multifunction devices. During the upgrade, Papercut will not be available. Copy, Scan and Print functionality on all Ricoh MF devices will be unavailable. Any print jobs sent after 6:00 p.m. will not be processed or be available for release at a printer. If you have any issues with printing after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Aug 4, 14:07 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 09:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:30 EDT
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Aug. 9 from 8:30 to 9:00 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Aug 8, 11:18 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:00 EDT
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Aug. 9 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 23, 15:40 EDT
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Completed - The scheduled maintenance has been completed.
Aug 4, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 08:00 EDT
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Thursday, Aug. 4 from 8:00 to 9:00 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jul 28, 14:58 EDT
Completed - The scheduled maintenance has been completed.
Aug 4, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 07:00 EDT
Scheduled - LATTE will be undergoing weekly maintenance on Thursday, Aug. 4 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jun 9, 16:28 EDT
Aug 3, 2022
Completed - The scheduled maintenance has been completed.
Aug 3, 12:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 08:00 EDT
Scheduled - ITS will be performing maintenance to the campus network authentication servers (Clearpass) on Wed, Aug. 3 8:00 a.m. -12 p.m. The team will be applying upgrades to Clearpass servers. There is no anticipated impact to network service during this time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Jul 28, 15:07 EDT