Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 2026 - 13:00 EDT
Scheduled - ITS has identified that the “add a video” button for the Echo360 third-party video hosting integration is not compliant with the latest version of Moodle, and has been temporarily removed from the text editor. Already existing Echo360 player and link embeds are not affected. Workaround instructions for adding new videos are available here: [https://guides.library.brandeis.edu/interactive... ]. More information will be provided when available. For questions please email help@brandeis.edu.
May 28, 202613:00 - Jun 4, 202613:00 EDT
Authentication and Login
Operational
Authentication & Login Services
Operational
Brandeis Account Management Systems
Operational
Brandeis Websites
Operational
Box.com
Operational
Box Website
Operational
Box Drive
Operational
Box Downloads
Operational
Box Uploads
Operational
Box Uploads/Downloads
Operational
Box Sync
Operational
Box Login/SSO
Operational
Box Login/SSO
Operational
Box Box AI
Operational
Box Login/SSO
Operational
Campus Printing (Papercut)
Operational
Duo (two-factor authentication)
Operational
Google Workspace & Email Services
Operational
Google Apps Gmail
Operational
Google Apps Calendar
Operational
Google Apps Drive
Operational
Email delivery (sending/receiving)
Operational
Outbound mailing services
Operational
Email spam protection (Proofpoint)
Operational
Marketplace+/Coupa
Operational
Moodle
Operational
Network & Internet
Operational
Network & Internet
Operational
VPN (Pulse Secure)
Operational
Other Systems/Services
Under Maintenance
90 days ago
100.0
% uptime
Today
25Live Pro (scheduling software)
Operational
Maximo (Facilities Service Request System)
Operational
Library Systems
Operational
Other Campus Systems/Services
Under Maintenance
Network Shared Drives
Operational
TeamDynamix (Service Management and Ticketing )
Operational
90 days ago
100.0
% uptime
Today
Informational - IT Security
Operational
Server Administration
Operational
90 days ago
100.0
% uptime
Today
Load balancer (Netscaler)
Operational
Server Administration
Operational
Network Directory Service (Active Directory)
Operational
90 days ago
100.0
% uptime
Today
UCCX Server
Operational
90 days ago
100.0
% uptime
Today
Network Authentication Server (Clearpass)
Operational
90 days ago
100.0
% uptime
Today
Brandeis Web Server
Operational
90 days ago
100.0
% uptime
Today
CMS (Website) Server
Operational
90 days ago
100.0
% uptime
Today
Authentication Server (LDAP)
Operational
90 days ago
100.0
% uptime
Today
Slate
Operational
Slate
Operational
Workday
Operational
90 days ago
100.0
% uptime
Today
Workday ERP Platform
Operational
Workday Student
Operational
90 days ago
100.0
% uptime
Today
Workday Finance
Operational
90 days ago
100.0
% uptime
Today
Zoom Telephone Services
Operational
Zoom Workplace
Operational
90 days ago
100.0
% uptime
Today
Zoom Workplace
Operational
90 days ago
100.0
% uptime
Today
Zoom Meetings
Operational
Zoom Video Webinars
Operational
Zoom Recordings
Operational
Zoom Zoom AIC
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
ITS will be performing maintenance on the Brandeis Online LMS on Tuesday, June 2, 2026 from 7 a.m. - 8 a.m. The LMS will be unavailable for some of this time. The update will optimize system performance and stability, to address the recent issue with the echo360 integration. Updates will be posted as they become available. If you encounter issues after this scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357). Posted on
May 28, 2026 - 15:19 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, June 2 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:54 EDT
ITS will be performing maintenance on the Moodle LMS on Wednesday, June 3, 2026 from 7 a.m. - 8 a.m. The LMS will be unavailable for some of this time. The update will optimize system performance and stability, to address the recent issue with the echo360 integration. Updates will be posted as they become available. If you encounter issues after this scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357). Posted on
May 28, 2026 - 15:22 EDT
Moodle will be undergoing weekly maintenance on Thursday, June 4 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:23 EDT
ITS will be performing an upgrade to Moodle Communities LMS (https://communities.brandeis.edu/) on Thursday, June 4, 2026 from 9:00 a.m. to 5:00 p.m. Moodle Communities LMS will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches, and a number of feature updates. For questions, please email help@brandeis.edu. Posted on
Apr 30, 2026 - 14:50 EDT
Moodle will be undergoing weekly maintenance on Thursday, June 11 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:24 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 16 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jan 07, 2026 - 11:35 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, June 16 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:56 EDT
Moodle will be undergoing weekly maintenance on Thursday, June 18 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:26 EDT
Moodle will be undergoing weekly maintenance on Thursday, June 25 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:27 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, June 30 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:58 EDT
Moodle will be undergoing weekly maintenance on Thursday, July 2 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:29 EDT
Moodle will be undergoing weekly maintenance on Thursday, July 9 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:30 EDT
Moodle will be undergoing weekly maintenance on Thursday, July 16 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:35 EDT
Moodle will be undergoing weekly maintenance on Thursday, July 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:36 EDT
Moodle will be undergoing weekly maintenance on Thursday, July 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:37 EDT
Moodle will be undergoing weekly maintenance on Thursday, Aug. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:39 EDT
Moodle will be undergoing weekly maintenance on Thursday, Aug. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:40 EDT
Moodle will be undergoing weekly maintenance on Thursday, Aug. 20 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:41 EDT
Moodle will be undergoing weekly maintenance on Thursday, Aug. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Apr 24, 2026 - 12:43 EDT
Completed -
The scheduled maintenance has been completed.
May 28, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 09:00 EDT
Scheduled -
ITS will be performing an upgrade to Moodle LMS (https://moodle.brandeis.edu/) on Thursday, May 28, 2026 from 9:00 a.m. to 5:00 p.m. Moodle LMS will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches, and a number of feature updates. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 30, 14:49 EDT
Completed -
The scheduled maintenance has been completed.
May 28, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 07:00 EDT
Scheduled -
Moodle will be undergoing weekly maintenance on Thursday, May 28 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:21 EDT
Completed -
The scheduled maintenance has been completed.
May 27, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 12:00 EDT
Scheduled -
ITS will be conducting maintenance on Wednesday, May 27 from 12:00 p.m. - 3:00 p.m.
The Dell PowerScale array in the Lowell datacenter will be upgraded to a more recent version of its OneFS operating system, to address bugs, stability and security concerns. The procedure should be transparent to the user facing community, and no downtime/outage is expected. File access performance may be slightly affected during the upgrade window.
The PowerScale array serves shares/exports the following areas:
- Windows (SMB) file shares files.brandeis.edu research.brandeis.edu
If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
May 21, 14:57 EDT
Completed -
The scheduled maintenance has been completed.
May 27, 11:19 EDT
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
May 27, 11:18 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 11:00 EDT
Scheduled -
ITS will conducting maintenance to campus mail servers (mail.unet.brandeis.edu) on Wednesday, May 27 from 11:00 a.m. - 12:00 p.m. The team will be replacing internal mail servers used by automated systems only. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
May 21, 15:22 EDT
Completed -
The scheduled maintenance has been completed.
May 26, 08:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:00 EDT
Scheduled -
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, May 26 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Apr 24, 12:50 EDT
Completed -
The scheduled maintenance has been completed.
May 26, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 07:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 26 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
May 6, 13:58 EDT
Completed -
The scheduled maintenance has been completed.
May 21, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 12:00 EDT
Scheduled -
ITS has identified that the “add a video” button for the Echo360 third-party video hosting integration is not compliant with the latest version of Moodle, and has been temporarily removed from the text editor. Already existing Echo360 player and link embeds are not affected. Workaround instructions for adding new videos are available here: https://guides.library.brandeis.edu/interactive... More information will be provided when available. For questions please contact the Help Desk (help@brandeis.edu or 781-736-4357).
May 20, 09:51 EDT
Completed -
The scheduled maintenance has been completed.
May 21, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:01 EDT
Scheduled -
ITS will be conducting maintenance on the servers used for authentication services on Thursday, May 21 from 8:00 to 9:00 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
May 20, 10:14 EDT
Completed -
The scheduled maintenance has been completed.
May 21, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 07:00 EDT
Scheduled -
Moodle will be undergoing weekly maintenance on Thursday, May 21 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:19 EDT
Completed -
The scheduled maintenance has been completed.
May 20, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 09:00 EDT
Scheduled -
ITS will be performing an upgrade to Brandeis Online LMS (https://bonline.brandeis.edu/) on Wednesday, May 20, 2026 from 9:00 a.m. to 5:00 p.m. Brandeis Online LMS will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches, and a number of feature updates. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 30, 14:45 EDT
Completed -
The scheduled maintenance has been completed.
May 19, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 17:00 EDT
Scheduled -
Brandeis IDM (accounts.brandeis.edu) will be upgraded beginning Monday May 18th at 5:00 PM and will continue through noon May 19th. Password reset will be available, account claim will not be. Account updates will be paused during this upgrade. ITS strongly urges any departments with new hires to plan to create their accounts outside of this window. If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
May 1, 10:46 EDT
Completed -
The scheduled maintenance has been completed.
May 19, 08:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 08:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 19 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Apr 24, 12:53 EDT
Completed -
The scheduled maintenance has been completed.
May 19, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 07:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 19 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 7, 11:32 EST