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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational

Authentication and Login Operational
Authentication & Login Services Operational
Brandeis Account Management Systems Operational
Brandeis Websites Operational
Box.com Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Box Login/SSO Operational
Box Login/SSO Operational
Box Box AI Operational
Box Login/SSO Operational
Campus Printing (Papercut) Operational
Duo (two-factor authentication) Operational
Google Workspace & Email Services Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Email delivery (sending/receiving) Operational
Outbound mailing services Operational
Email spam protection (Proofpoint) Operational
Marketplace+/Coupa Operational
Moodle Operational
Network & Internet Operational
Network & Internet Operational
VPN (Pulse Secure) Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
25Live Pro (scheduling software) Operational
Maximo (Facilities Service Request System) Operational
Library Systems Operational
Other Campus Systems/Services Operational
Network Shared Drives Operational
TeamDynamix (Service Management and Ticketing ) Operational
90 days ago
100.0 % uptime
Today
Informational - IT Security Operational
Server Administration Operational
90 days ago
100.0 % uptime
Today
Load balancer (Netscaler) Operational
Server Administration Operational
Network Directory Service (Active Directory) Operational
90 days ago
100.0 % uptime
Today
UCCX Server Operational
90 days ago
100.0 % uptime
Today
Network Authentication Server (Clearpass) Operational
90 days ago
100.0 % uptime
Today
Brandeis Web Server Operational
90 days ago
100.0 % uptime
Today
CMS (Website) Server Operational
90 days ago
100.0 % uptime
Today
Authentication Server (LDAP) Operational
90 days ago
100.0 % uptime
Today
Slate Operational
Slate Operational
Workday Operational
90 days ago
100.0 % uptime
Today
Workday ERP Platform Operational
Workday Student Operational
90 days ago
100.0 % uptime
Today
Workday Finance Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Recordings Operational
Zoom Zoom AIC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Moodle LMS Extended Weekly Maintenance Apr 16, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Apr. 16 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Mar 13, 2026 - 13:17 EDT

Brandeis web servers - Scheduled Maintenance Apr 21, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 21 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:30 EST

Moodle LMS - Weekly Maintenance Apr 23, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Apr. 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Mar 13, 2026 - 13:18 EDT

Brandeis web servers - Scheduled Maintenance May 5, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 5 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:31 EST

Brandeis web servers - Scheduled Maintenance May 19, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 19 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:32 EST

Brandeis web servers - Scheduled Maintenance Jun 2, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 2 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:34 EST

Brandeis web servers - Scheduled Maintenance Jun 16, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 16 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:35 EST
Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Completed - The scheduled maintenance has been completed.
Apr 13, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 00:00 EDT
Scheduled - ITS will be conducting emergency maintenance on Monday, Apr. 13 from 12:00 a.m. - 3:00 a.m. The team will be upgrading firmware to the core network infrastructure. There is no expected downtime or impact. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Apr 2, 13:21 EDT
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Completed - The scheduled maintenance has been completed.
Apr 10, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 08:00 EDT
Scheduled - ITS will be provisioning course shells for the Summer 2026 (262) and Fall 2026 (263) terms in the Moodle Learning Management System — beginning Monday, March 30 at 8:00 am through Friday, April 10 at 5:00 pm. If you have any questions, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Mar 25, 14:04 EDT
Apr 9, 2026
Completed - The scheduled maintenance has been completed.
Apr 9, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Apr. 9 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Mar 13, 13:16 EDT
Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 06:00 EDT
Scheduled - ITS will be conducting emergency maintenance on Wednesday, Apr. 8 from 6:00 a.m. - 9:00 a.m. The team will be upgrading firmware to the core network infrastructure. There is no expected downtime or impact. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Apr 8, 06:00 EDT
Apr 7, 2026
Completed - The scheduled maintenance has been completed.
Apr 7, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 17:00 EDT
Scheduled - ITS will be applying updates to PaperCut printing solution, utilized by the large Ricoh MF devices around campus on Tuesday, Apr. 7 from 5:00 p.m. -6:00 p.m. This will only affect the STUDENT printing environment. During the update, PaperCut will not be available. Copy, Scan and Print functionality on all Ricoh MF devices will be unavailable. Any print jobs sent after 5:00 p.m. will not be processed or be available for release at a printer. If you have any issues with printing after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Mar 20, 11:53 EDT
Completed - The scheduled maintenance has been completed.
Apr 7, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:00 EDT
Scheduled - ITS will be performing emergency maintenance to the campus network authentication servers (Clearpass) and Wireless Certificates on Tuesday, Apr. 7 from 7:00 a.m.- 9:00 a.m. The team will be updating the certificates to internal systems. This may prompt network connected devices to have a pop up about accepting a new certificate and users should accept the prompt. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Apr 2, 13:31 EDT
Completed - The scheduled maintenance has been completed.
Apr 7, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:00 EDT
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 7 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 7, 11:29 EST
Apr 6, 2026
Completed - The scheduled maintenance has been completed.
Apr 6, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:00 EDT
Scheduled - ITS will be conducting emergency maintenance on Monday, Apr. 6 from 6:00 a.m. - 9:00 a.m. The team will be upgrading firmware to the core network infrastructure. There is no expected downtime or impact. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Apr 2, 13:17 EDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Completed - The scheduled maintenance has been completed.
Apr 2, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Apr. 2 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Mar 13, 13:14 EDT
Apr 1, 2026
Completed - The scheduled maintenance has been completed.
Apr 1, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:30 EDT
Scheduled - ITS will be performing emergency maintenance on Wednesday, Apr. 1 from 10:30 a.m. -11:30 a.m. Networks will be turning on Gratuitous Arp on the ToR switches for the Powerscale nodes in Boston. The Powerscale nodes in Boston are currently the standby nodes for the system, so there should be no impact to service. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Mar 31, 13:41 EDT
Completed - The scheduled maintenance has been completed.
Apr 1, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:00 EDT
Scheduled - ITS will be conducting emergency maintenance to the campus network on Wednesday, Apr. 1 from 6:00 a.m.- 9:00 a.m. The team will be upgrading firmware to the core network infrastructure. There is no anticipated impact to the campus network during this time. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Mar 31, 13:57 EDT