Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.
Monitoring - ITS has not received further reports of issues with campus printing (Papercut). We are continuing to monitor to ensure printing is available for the community. If you have any issues with printing, please contact the Help Desk (help@brandeis.edu or 6-HELP).
Oct 10, 16:31 EDT
Investigating - ITS is investigating intermittent issues with campus printing (Papercut). This affects administrative and student print jobs; users will encounter an error message when accessing the print job on-campus printers. Updates will be posted as they become available. We apologize for the inconvenience.
Oct 7, 10:42 EDT
Workday will be undergoing routine maintenance during this time. Access to Workday will be unavailable on Saturday, October 19 from 2:00 AM to 2:00 PM. The outage is limited to Workday and does not impact the Brandeis network or other systems. The only impact for Brandeis employees is that they will not be able to access Workday from any internet connection during the outage period. If you have any questions or issues accessing Workday after the scheduled maintenance, please contact the Help Desk (6-HELP or help@brandeis.edu).
Posted on
Oct 4, 11:18 EDT
CollegeNet, service provider for our scheduling software will be upgrading 25Live to a new improved version of the platform, branded 25Live Pro during this time. There is no impact or anticipated downtime. If you have any questions after the scheduled upgrade, please contact the Help Desk (6-HELP or help@brandeis.edu).
Posted on
Sep 16, 09:55 EDT
Kivuto, vendor who maintains Brandeis On the Hub (software webstore) will be applying a necessary update during this time. On the Hub will be unavailable during the scheduled maintenance window. If you have any issues accessing On the Hub after the update, please contact the Help Desk (help@brandeis.edu or 6-HELP).
Posted on
Oct 11, 09:48 EDT
Completed -
The scheduled maintenance has been completed.
Oct 15, 19:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:00 EDT
Scheduled -
ITS will be applying a critical update to the campus wireless network configuration during this time. There will be minimal to no impact to users. If you experience any issues with the campus WiFi, please contact the Help Desk (6-HELP or help@brandeis.edu.)
Oct 15, 14:47 EDT
Completed -
The scheduled maintenance has been completed.
Oct 11, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 06:00 EDT
Scheduled -
ITS will upgrade the campus wireless network during this time. Specifically, a firmware update will be applied to the controllers and campus wireless access points. There will be minimal to no impact to users as it will redirect network traffic from one access point to another if needed. If you experience any issues with the campus WiFi, please contact the Help Desk (6-HELP or help@brandeis.edu.)
Oct 10, 13:43 EDT
Completed -
The scheduled maintenance has been completed.
Oct 10, 07:15 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 EDT
Scheduled -
ITS will be performing maintenance to LATTE during this time. The system will be unavailable to all users during the maintenance window. If you experience issues in LATTE after the scheduled maintenance window, please contact the Help Desk (6-HELP or help@brandeis.edu).
Oct 4, 14:52 EDT
Resolved -
This incident has been resolved.
Oct 7, 20:20 EDT
Monitoring -
Workday previously reported intermittent performance issues resulting in slowness. They have implemented a fix to resolve the issue and are monitoring to ensure that access and use of Workday is working as expected. If you have any issues with Workday, please contact the Help Desk (help@brandeis.edu or 6-HELP).
Oct 7, 14:37 EDT
Completed -
The scheduled maintenance has been completed.
Oct 7, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 14:00 EDT
Scheduled -
ITS will be performing maintenance to the virtual machine (Xen) during this time. There is no impact or scheduled impact to the community associated with the work.
Oct 7, 11:30 EDT