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Ability to login (behind the scenes technologies include Active Directory, OpenLDAP, Shibboleth, CoSign). Account management (passwords, mail settings).
Operational
Authentication/Login
Ability to login (behind the scenes technologies include Active Directory, OpenLDAP, Shibboleth, CoSign)
Wired, wireless internet connectivity, VPN (wormhole)
Operational
Phone System
Operational
Server Administration
Windows and Linux server (on-premise), VMWare
Operational
Load balancer (Netscaler)
Operational
Server Administration
Operational
Other Systems/Services
Operational
Campus Passport Portal
Campus Passport Portal which includes the Daily Health Assessment and portal to schedule COVID test.
Operational
Campus Printing (Papercut)
Campus printing service (Papercut) which includes both student and admin printing
Operational
Facilities Service Request (Maximo)
Operational
Slate
Operational
VPN (Pulse Secure)
Operational
25Live Pro (scheduling software)
25Live is a service used by select groups on campus (such as Conference & Events, Registrar, and others who manage or share classroom or event spaces). It is a software system that assists with managing events and scheduling space.
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Sep. 26 from 7:00 - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 16:20 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Sep. 26 from 8:00 to 10:00 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Sep 18, 2023 - 13:33 EDT
LATTE will be undergoing weekly maintenance on Thursday, Sep. 28 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:46 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 3 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:35 EDT
LATTE will be undergoing weekly maintenance on Thursday, Oct. 5 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:47 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Oct. 10 from 7:00 - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 15:57 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 10 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:17 EDT
LATTE will be undergoing weekly maintenance on Thursday, Oct. 12 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:48 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 17 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:36 EDT
LATTE will be undergoing weekly maintenance on Thursday, Oct. 19 from 7 a.m. - 8 a.m. During this time, the application will definitely be unavailable for at least 30 minutes, as security patches are applied to the underlying infrastructure that supports the LMS. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:49 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Oct. 24 from 7:00 - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 15:58 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 24 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:18 EDT
LATTE will be undergoing weekly maintenance on Thursday, Oct. 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:51 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 31 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:37 EDT
LATTE will be undergoing weekly maintenance on Thursday, Nov. 2 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:52 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 7 from 7:00 - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:00 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 7 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:19 EDT
LATTE will be undergoing weekly maintenance on Thursday, Nov. 9 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:53 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 14 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:39 EDT
LATTE will be undergoing weekly maintenance on Thursday, Nov. 16 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:54 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 21 from 7:00 - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:01 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 21 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:19 EDT
LATTE will be undergoing weekly maintenance on Thursday, Nov. 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:55 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 28 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:40 EDT
LATTE will be undergoing weekly maintenance on Thursday, Nov. 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:56 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 5 from 7:00 - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:02 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 5 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:20 EDT
LATTE will be undergoing weekly maintenance on Thursday, Dec. 7 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:57 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 12 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:41 EDT
LATTE will be undergoing weekly maintenance on Thursday, Dec. 14 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:58 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 19 from 7:00 - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:03 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 19 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:22 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 19 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:24 EDT
LATTE will be undergoing weekly maintenance on Thursday, Dec. 21 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 15:59 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 26 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 15, 2023 - 16:42 EDT
LATTE will be undergoing weekly maintenance on Thursday, Dec. 28 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Jun 13, 2023 - 16:00 EDT
Completed -
The scheduled maintenance has been completed.
Sep 21, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 07:00 EDT
Scheduled -
LATTE will be undergoing weekly maintenance on Thursday, Sep. 21 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jun 13, 15:44 EDT
Completed -
The scheduled maintenance has been completed.
Sep 20, 07:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:30 EDT
Scheduled -
ITS will be conducting maintenance on the network switches in Sachar on Wednesday, Sept. 20 from 6:30 a.m. - 7:30 a.m. The team will be rebooting the Sachar switch to optimize network performance. Network connectivity will be disrupted for about half the building for around 30-45 minutes. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Sep 18, 13:41 EDT
Completed -
The scheduled maintenance has been completed.
Sep 19, 08:31 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 08:00 EDT
Scheduled -
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Sep. 19 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 15, 16:33 EDT
Completed -
The scheduled maintenance has been completed.
Sep 14, 08:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 07:00 EDT
Scheduled -
LATTE will be undergoing weekly maintenance on Thursday, Sep. 14 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jun 13, 15:43 EDT
Completed -
The scheduled maintenance has been completed.
Sep 13, 10:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 08:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers that support Boomi Integration Tool. The scheduled window will be on Wednesday, Sept. 13 from 8:00 a.m.- 10:00 a.m. No downtime is expected, but some data may be slightly delayed. If you experience any Boomi problems after the scheduled maintenance please contact the Technology Help Desk (help@brandies.edu or 781-736-4357).
Sep 7, 15:32 EDT
Update -
ITS is working to resolve an issue with Windows only devices not finding the correct student print queue. Mac and other iOS devices appear to work as expected.
Please reach out to the Help Desk at help@brandeis.edu if you have any questions. Thank you for your patience.
Sep 11, 10:20 EDT
Monitoring -
ITS has successfully resolved the issue that was impacting printing to both the Brandeis Student B&W and Brandeis Student Color queues. For guidance on setting up printers on your personal device, kindly refer to the instructions provided on this page: https://kb.brandeis.edu/display/LTS/Student+Printing:+Print+from+personal+devices
Sep 7, 16:38 EDT
Investigating -
ITS has identified an ongoing problem affecting the printing to both the Brandeis Student B&W and Brandeis Student Color queues. While our team is working to resolve this issue, we kindly request that you utilize Web Print through the following link: https://student-print.brandeis.edu:9192/user
Sep 7, 14:46 EDT
Completed -
The scheduled maintenance has been completed.
Sep 12, 10:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 08:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers that support Boomi Integration Tool. The scheduled window will be on Tuesday, Sept. 12 from 8:00 a.m.-10:00 a.m. No downtime is expected, but some data may be slightly delayed. If you experience any Boomi problems after the scheduled maintenance please contact the Technology Help Desk (help@brandies.edu or 781-736-4357).
Sep 7, 15:30 EDT
Completed -
The scheduled maintenance has been completed.
Sep 12, 08:31 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 08:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Sep. 12 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 15, 16:14 EDT
Completed -
The scheduled maintenance has been completed.
Sep 12, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 07:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Sep. 12 from 7:00 - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Sep 12, 07:00 EDT