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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational
Authentication and Login ? Operational
Authentication/Login ? Operational
Brandeis Account Management (identity.brandeis.edu, accounts.brandeis.edu) ? Operational
Duo (two-factor authentication) ? Operational
Brandeis Websites and Applications ? Operational
Collaboration and Sharing ? Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Telephone Services ? Operational
Zoom Recordings Operational
Email ? Operational
Google Apps Gmail Operational
Email spam protection (Proofpoint) Operational
Outbound mailing services ? Operational
Email delivery (sending/receiving) Operational
Desktop Systems Operational
ERP (Workday, sage, Finance, Data Warehouse) ? Operational
Moodle ? Operational
Library Systems ? Operational
Network/Internet ? Operational
Phone System Operational
Server Administration ? Operational
Load balancer (Netscaler) Operational
Server Administration Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
Campus Passport Portal ? Operational
Campus Printing (Papercut) ? Operational
Facilities Service Request (Maximo) Operational
Slate Operational
VPN (Pulse Secure) Operational
25Live Pro (scheduling software) ? Operational
Miscellaneous Campus Systems/Services Operational
Cable TV ? Operational
Service Management and Ticketing (TeamDynamix) ? Operational
90 days ago
100.0 % uptime
Today
Network Shared Drives Operational
Duo Core Authentication Service Operational
Network Directory Service ? Operational
90 days ago
100.0 % uptime
Today
Marketplace+/Coupa ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
LATTE LMS - Special Service Event Jan 23, 2025 07:00-08:00 EST
External access to LATTE LMS removed on Thursday, Jan. 23 from 7 a.m. - 8 a.m. During this time, the application will become unavailable for the general Brandeis Community. We recommend removing any work from LATTE before this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 14, 2025 - 10:04 EST
Moodle LMS - Weekly Maintenance Jan 23, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Jan. 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:41 EST
Brandeis Online will be undergoing weekly maintenance on Thursday, Jan. 23 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Brandeis Online outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jan 14, 2025 - 10:02 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jan. 28 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:23 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jan. 28 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:05 EST
Moodle LMS - Weekly Maintenance Jan 30, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Jan. 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:43 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Feb. 4 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 14:57 EST
Moodle LMS - Weekly Maintenance Feb 6, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Feb. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:52 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Feb. 11 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:24 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 11 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:07 EST
Moodle LMS - Weekly Maintenance Feb 13, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Feb. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:53 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Feb. 18 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 14:58 EST
Moodle LMS - Extended Weekly Maintenance Feb 20, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Feb. 20 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:54 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Feb. 25 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:24 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 25 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:08 EST
Moodle LMS - Weekly Maintenance Feb 27, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Feb. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:56 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 4 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 14:59 EST
Moodle LMS - Weekly Maintenance Mar 6, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Mar. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:57 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Mar. 11 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:25 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 11 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:09 EST
Moodle LMS - Weekly Maintenance Mar 13, 2025 07:00-08:00 EDT
Moodle will be undergoing weekly maintenance on Thursday, Mar. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:58 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 18 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 16:05 EST
Moodle LMS - Extended Weekly Maintenance Mar 20, 2025 07:00-08:00 EDT
Moodle will be undergoing weekly maintenance on Thursday, Mar. 20 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 16:00 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Mar. 25 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:26 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 25 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:11 EST
Moodle LMS - Weekly Maintenance Mar 27, 2025 07:00-08:00 EDT
Moodle will be undergoing weekly maintenance on Thursday, Mar. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 16:01 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Apr. 1 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 16:07 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 8 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:27 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Apr. 8 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:12 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 22 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:28 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Apr. 22 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:13 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 6 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:29 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 6 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:14 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 20 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:31 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 20 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:15 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 3 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:32 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jun. 3 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:17 EST
Past Incidents
Jan 22, 2025
Completed - The scheduled maintenance has been completed.
Jan 22, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 07:00 EST
Scheduled - ITS will be conducting scheduled maintenance on Wednesday, Jan. 22 from 7:00 a.m. -8:00 a.m. The team will be removing some old links at the Data Center. There is no impact to services or systems in the Data Center as there is redundancy to network in place. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Jan 16, 13:47 EST
Jan 21, 2025
Completed - The scheduled maintenance has been completed.
Jan 21, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:00 EST
Scheduled - ITS will be performing maintenance to the campus network authentication servers (Clearpass) on Tuesday, Jan. 21 from 1:00 p.m.- 2:00 p.m. The team will be applying configuration changes and optimizing the Clearpass servers. There is no anticipated impact to network service during this time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Jan 16, 13:43 EST
Completed - The scheduled maintenance has been completed.
Jan 21, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 08:00 EST
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Jan. 21 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Dec 19, 14:55 EST
Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Completed - The scheduled maintenance has been completed.
Jan 16, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Jan. 16 from 7 a.m. - 8 a.m. Brandeis Communities will be undergoing extended weekly maintenance. During this time, Brandeis Communities may be unavailable for the entirety of the update time period. We recommend performing any work in Communities outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jan 14, 09:59 EST
Jan 15, 2025

No incidents reported.

Jan 14, 2025
Completed - The scheduled maintenance has been completed.
Jan 14, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:00 EST
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jan. 14 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Dec 19, 15:04 EST
Completed - The scheduled maintenance has been completed.
Jan 14, 08:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 07:00 EST
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jan. 14 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Dec 19, 15:21 EST
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Completed - The scheduled maintenance has been completed.
Jan 9, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Jan. 9 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Dec 19, 15:38 EST
Jan 8, 2025
Completed - The scheduled maintenance has been completed.
Jan 8, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 11:00 EST
Scheduled - ITS will be conducting emergency maintenance on Wednesday, Jan. 8 from 11:00 a.m. -12:00 p.m. The team will be rebooting DDi-management in the EIP environment which are used to support network registration services such as DHCP, DNS, and IPAM. The work is necessary to address performance issues. The DDi-management portal will be inaccessible during this time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 7, 15:56 EST