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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Authentication and Login Operational
Authentication & Login Services Operational
Brandeis Account Management Systems Operational
Brandeis Websites Operational
Box.com Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Box Login/SSO Operational
Box Login/SSO Operational
Box Box AI Operational
Box Login/SSO Operational
Campus Printing (Papercut) Operational
Duo (two-factor authentication) Operational
Google Workspace & Email Services Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Email delivery (sending/receiving) Operational
Outbound mailing services Operational
Email spam protection (Proofpoint) Operational
Marketplace+/Coupa Operational
Moodle Operational
Network & Internet Operational
Network & Internet Operational
VPN (Pulse Secure) Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
25Live Pro (scheduling software) Operational
Maximo (Facilities Service Request System) Operational
Library Systems Operational
Other Campus Systems/Services Operational
Network Shared Drives Operational
TeamDynamix (Service Management and Ticketing ) Operational
90 days ago
100.0 % uptime
Today
Informational - IT Security Operational
Server Administration Operational
90 days ago
100.0 % uptime
Today
Load balancer (Netscaler) Operational
Server Administration Operational
Network Directory Service (Active Directory) Operational
90 days ago
100.0 % uptime
Today
UCCX Server Operational
90 days ago
100.0 % uptime
Today
Network Authentication Server (Clearpass) Operational
90 days ago
100.0 % uptime
Today
Brandeis Web Server Operational
90 days ago
100.0 % uptime
Today
CMS (Website) Server Operational
90 days ago
100.0 % uptime
Today
Authentication Server (LDAP) Operational
90 days ago
100.0 % uptime
Today
Slate Operational
Slate Operational
Workday Operational
90 days ago
100.0 % uptime
Today
Workday ERP Platform Operational
Workday Student Operational
90 days ago
100.0 % uptime
Today
Workday Finance Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Recordings Operational
Zoom Zoom AIC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Authentication/Login Services - Scheduled Maintenance Aug 18, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Aug. 18 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:18 EDT

Moodle LMS Extended Weekly Maintenance Aug 20, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Aug. 20 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:41 EDT

Brandeis web servers - Scheduled Maintenance Aug 25, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Aug. 25 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:41 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Aug 25, 2026 08:00-08:30 EDT

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Aug. 25 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:01 EDT

Moodle LMS - Weekly Maintenance Aug 27, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Aug. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:43 EDT

Authentication/Login Services - Scheduled Maintenance Sep 1, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Sept. 1 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:20 EDT

Moodle LMS - Weekly Maintenance Sep 3, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Sept. 3 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:02 EDT

Brandeis web servers - Scheduled Maintenance Sep 8, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Sept. 8 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:43 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Sep 8, 2026 08:00-08:30 EDT

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Sept. 8 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:02 EDT

Moodle LMS - Weekly Maintenance Sep 10, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Sept. 10 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:06 EDT

Authentication/Login Services - Scheduled Maintenance Sep 15, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Sept. 15 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:28 EDT

Moodle LMS Extended Weekly Maintenance Sep 17, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Sept. 17 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:08 EDT

Brandeis web servers - Scheduled Maintenance Sep 22, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Sept. 22 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 15:37 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Sep 22, 2026 08:00-08:30 EDT

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Sept. 22 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:04 EDT

Moodle LMS - Weekly Maintenance Sep 24, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Sept. 24 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:10 EDT

Authentication/Login Services - Scheduled Maintenance Sep 29, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Sept. 29 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:29 EDT

Moodle LMS - Weekly Maintenance Oct 1, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Oct. 1 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:11 EDT

Brandeis web servers - Scheduled Maintenance Oct 6, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Oct. 6 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 15:38 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Oct 6, 2026 08:00-08:30 EDT

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 6 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:05 EDT

Moodle LMS - Weekly Maintenance Oct 8, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Oct. 8 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:13 EDT

Authentication/Login Services - Scheduled Maintenance Oct 13, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 13 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:30 EDT

Moodle LMS Extended Weekly Maintenance Oct 15, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Oct. 15 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:15 EDT

Brandeis web servers - Scheduled Maintenance Oct 20, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Oct. 20 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 15:39 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Oct 20, 2026 08:00-08:30 EDT

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 20 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:06 EDT

Moodle LMS - Weekly Maintenance Oct 22, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Oct. 22 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:17 EDT

Authentication/Login Services - Scheduled Maintenance Oct 27, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 27 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:31 EDT

Moodle LMS - Weekly Maintenance Oct 29, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Oct. 29 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:18 EDT

Brandeis web servers - Scheduled Maintenance Nov 3, 2026 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 3 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 15:40 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Nov 3, 2026 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 3 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:07 EDT

Moodle LMS - Weekly Maintenance Nov 5, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Nov. 5 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:20 EDT

Authentication/Login Services - Scheduled Maintenance Nov 10, 2026 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 10 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:33 EDT

Moodle LMS - Weekly Maintenance Nov 12, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Nov. 12 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:22 EDT

Brandeis web servers - Scheduled Maintenance Nov 17, 2026 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 17 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 15:41 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Nov 17, 2026 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 17 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:08 EDT

Moodle LMS Extended Weekly Maintenance Nov 19, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Nov. 19 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:24 EDT

Authentication/Login Services - Scheduled Maintenance Nov 24, 2026 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 24 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:34 EDT

Moodle LMS - Weekly Maintenance Nov 26, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Nov. 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:25 EDT

Brandeis web servers - Scheduled Maintenance Dec 1, 2026 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 1 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 15:41 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Dec 1, 2026 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 1 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:09 EDT

Moodle LMS - Weekly Maintenance Dec 3, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Dec. 3 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:26 EDT

Authentication/Login Services - Scheduled Maintenance Dec 8, 2026 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 8 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:35 EDT

Moodle LMS - Weekly Maintenance Dec 10, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Dec. 10 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:27 EDT

Brandeis web servers - Scheduled Maintenance Dec 15, 2026 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 15 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 15:42 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Dec 15, 2026 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 15 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:10 EDT

Moodle LMS Extended Weekly Maintenance Dec 17, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Dec. 17 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:29 EDT

Authentication/Login Services - Scheduled Maintenance Dec 22, 2026 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 22 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 14:38 EDT

Moodle LMS - Weekly Maintenance Dec 24, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Dec. 24 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:30 EDT

Brandeis web servers - Scheduled Maintenance Dec 29, 2026 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 29 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 15:43 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Dec 29, 2026 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 29 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 13:12 EDT

Moodle LMS - Weekly Maintenance Dec 31, 2026 07:00-08:00 EST

Moodle will be undergoing weekly maintenance on Thursday, Dec. 31 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Aug 11, 2026 - 16:31 EDT

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Email Delivery Issues
Resolved - This incident has been resolved.
Aug 15, 17:56 EDT
Monitoring - Proofpoint has resolved the issue affecting email delivery. Email delivery has returned to normal.

We will continue to monitor the service.
Aug 14, 13:43 EDT
Identified - Proofpoint, our email security provider, is currently experiencing an issue that is slowing email delivery. Proofpoint has identified the issue and is working to resolve it.

We will provide an update when more information is available.
Aug 14, 11:42 EDT

Aug 14, 2026

Aug 13, 2026

Server Administration - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 13:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 13:00 EDT
Scheduled - ITS will be conducting server maintenance on Thursday, Aug. 13 from 1:00 p.m. - 1:30 p.m. The team will be applying the necessary updates to the internal (non-Google-hosted) mail infrastructure behind 'mail.brandeis.edu' to improve performance and security. There is no anticipated downtime. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Aug 4, 13:21 EDT
Moodle LMS - Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Aug. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:40 EDT

Aug 12, 2026

Moodle LMS Server Migration
Completed - The scheduled maintenance has been completed.
Aug 12, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 07:00 EDT
Scheduled - Moodle LMS Server Migration
ITS will be performing a database server migration for Moodle LMS (https://moodle.brandeis.edu/) on Wednesday, August 12, 2026, from 7:00 a.m. to 11:00 a.m. Moodle LMS will be unavailable during this time. This maintenance is part of a university-wide project to move virtual servers to a new environment and does not include an application upgrade, feature changes, or security patches. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jul 24, 10:20 EDT

Aug 11, 2026

Brandeis Online LMS Server Migration
Completed - The scheduled maintenance has been completed.
Aug 11, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:00 EDT
Scheduled - ITS will be performing a database server migration for Brandeis Online LMS (https://bonline.brandeis.edu/) on Tuesday, August 11, 2026, from 7:00 a.m. to 11:00 a.m. Brandeis Online LMS will be unavailable during this time. This maintenance is part of a university-wide project to move virtual servers to a new environment and does not include an application upgrade, feature changes, or security patches. We recommend performing any work in Brandeis Online outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Jul 24, 10:16 EDT

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Moodle Communities LMS Server Migration
Completed - The scheduled maintenance has been completed.
Aug 6, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 07:01 EDT
Scheduled - Moodle Communities LMS Server Migration
ITS will be performing a database server migration for Moodle Communities LMS (https://communities.brandeis.edu/) on Thursday, August 6, 2026, from 7:00 a.m. to 11:00 a.m. Moodle Communities LMS will be unavailable during this time. This maintenance is part of a university-wide project to move virtual servers to a new environment and does not include an application upgrade, feature changes, or security patches. Regular academic courses in Moodle LMS are not affected by this window. For questions, please email help@brandeis.edu.
Jul 24, 10:11 EDT
Epstein and Stoneman Buildings Switch Firmware Update - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:00 EDT
Scheduled - ITS will be upgrading the network hardware in the Epstein and Stoneman buildings on Thursday, Aug. 6 from 6:00 a.m. - 8:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jul 14, 15:06 EDT
Moodle LMS - Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Aug. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:39 EDT

Aug 5, 2026

Academic/Admin Buildings Switch Firmware Update- Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 06:00 EDT
Scheduled - ITS will be upgrading the network hardware in the academic/admin buildings on Wednesday, Aug. 5 from 6:00 a.m. - 9:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jul 14, 15:00 EDT

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Dorm Switch Firmware Update - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 3, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 06:00 EDT
Scheduled - ITS will be upgrading the network hardware in the dorms on Monday, Aug. 3 from 6:00 a.m. - 9:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jul 14, 14:56 EDT
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