Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jan. 18 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 4, 15:15 EST
LATTE will be undergoing weekly maintenance on Thursday, Jan. 20 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 5, 15:13 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Jan. 25 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 5, 15:41 EST
LATTE will be undergoing weekly maintenance on Thursday, Jan. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 5, 15:14 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 1 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:11 EST
LATTE will be undergoing weekly maintenance on Thursday, Feb 3 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 5, 15:15 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Feb. 8 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 5, 15:44 EST
LATTE will be undergoing weekly maintenance on Thursday, Feb 10 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 10:56 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 15 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:13 EST
LATTE will be undergoing weekly maintenance on Thursday, Feb. 17 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 10:57 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Feb. 22 from 8:00 - 8:30 a.m. The team will applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 11:50 EST
LATTE will be undergoing weekly maintenance on Thursday, Feb. 24 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 10:59 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 1 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:14 EST
LATTE will be undergoing weekly maintenance on Thursday, March 3 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:00 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 8 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 11:52 EST
LATTE will be undergoing weekly maintenance on Thursday, March 10 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:01 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 15 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:16 EST
LATTE will be undergoing weekly maintenance on Thursday, March 17 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:02 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 22 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 11:53 EST
LATTE will be undergoing weekly maintenance on Thursday, March 24 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:04 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 29 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:16 EST
LATTE will be undergoing weekly maintenance on Thursday, March 31 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:05 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Apr. 5 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 11:55 EST
LATTE will be undergoing weekly maintenance on Thursday, April 7 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:06 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Apr. 12 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:18 EST
LATTE will be undergoing weekly maintenance on Thursday, April 14 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:07 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Apr. 19 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 11:56 EST
LATTE will be undergoing weekly maintenance on Thursday, April 21 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:09 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Apr. 26 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:19 EST
LATTE will be undergoing weekly maintenance on Thursday, April 28 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:10 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, May 3 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 11:57 EST
LATTE will be undergoing weekly maintenance on Thursday, May 5 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:22 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 10 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:21 EST
LATTE will be undergoing weekly maintenance on Thursday, May 12 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:24 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, May 17 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 11:59 EST
LATTE will be undergoing weekly maintenance on Thursday, May 19 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:25 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 24 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:22 EST
LATTE will be undergoing weekly maintenance on Thursday, May 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:26 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, May 31 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:00 EST
LATTE will be undergoing weekly maintenance on Thursday, Jun. 2 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:27 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jun. 7 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:24 EST
LATTE will be undergoing weekly maintenance on Thursday, Jun. 9 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:29 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Jun. 14 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:02 EST
LATTE will be undergoing weekly maintenance on Thursday, Jun. 16 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:30 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jun. 21 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:25 EST
LATTE will be undergoing weekly maintenance on Thursday, Jun. 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:31 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Jun. 28 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on
Jan 13, 12:03 EST
LATTE will be undergoing weekly maintenance on Thursday, Jun. 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Posted on
Jan 13, 11:32 EST
Completed -
The scheduled maintenance has been completed.
Jan 13, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 07:00 EST
Scheduled -
LATTE will be undergoing weekly maintenance on Thursday, Jan. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Jan 5, 15:11 EST
Resolved -
This incident has been resolved.
Jan 13, 08:00 EST
Monitoring -
Spring term 2022 registration has reopened in Workday. The Registrar’s Office and Workday Student team identified the source of the technical issue and applied a solution. Students can now resume registration (add/drop) in Workday. If you encounter any issues, please email help@brandeis.edu. Thank you for your patience.
Jan 12, 19:58 EST
Investigating -
The Registrar's Office and Workday Student team are aware there is an issue with enrolling in sections for the Spring term in Workday. The team identified a technical system error as the source of the issue. At this time, registration including add/drop in Workday has been temporarily suspended - students will not be able to add or drop courses at this time. Students may also encounter incorrect times when viewing your course schedule in Workday. Updates will be posted as they become available. We apologize for the inconvenience.
Jan 11, 11:23 EST
Completed -
The scheduled maintenance has been completed.
Jan 11, 08:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:00 EST
Scheduled -
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Jan. 11 from 8:00 - 8:30 a.m. The team will applying he necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 4, 15:12 EST
Completed -
The scheduled maintenance has been completed.
Jan 6, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:00 EST
Scheduled -
LATTE will be undergoing weekly maintenance on Thursday, Jan. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in LATTE outside this maintenance window. If you experience any LATTE issues following this scheduled maintenance, please contact the Help Desk at help@brandeis.edu or 781-736-HELP (x64357).
Jan 5, 14:41 EST
Resolved -
This incident has been resolved.
Jan 5, 20:20 EST
Monitoring -
ITS has identified the source of the previously reported issue affecting the course import and backup functions. The team has applied a fix, and the course and backup functions are now working as expected. They will continue to monitor the system to ensure it continues to be available and work as needed. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Thank you for your patience.
Jan 5, 15:21 EST
Investigating -
ITS is aware that instructors are encountering an issue when trying to backup and import LATTE courses. Users will receive the following error message "error: setting_invalid_ui_label". The LATTE team is actively investigating the issue and updates will be posted as they become available. If you're an instructor and encounter other error messages or issues when using LATTE, please submit a ticket to help@brandeis.edu. Thank you for your patience.
Jan 5, 10:27 EST
Completed -
The scheduled maintenance has been completed.
Jan 4, 17:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 08:00 EST
Scheduled -
ITS will be performing an upgrade to LATTE on Tuesday, Jan. 4, 2022 from 8:00 a.m. to 5:00 p.m. LATTE will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches to optimize the system by increasing responsiveness, performance and ensure reliability and stability of the system. For questions, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Dec 20, 13:33 EST