Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.
ITS will be updating the campus point-of-sale (POS) machines in partnership with the vendor from Monday, Dec. 16 at 6:00am through Monday, Dec 20 at 6:00pm. POS machines are used across campus for payment processing at the various dining locations. The upgrade should have minimal impact to services and will mostly be done during off-hours to minimize any disruption. The upgrade will not affect the use of your Brandeis ID card for payment. In addition, there is no impact to cash and credit/debit card payments. If you have any issues during the upgrade, please contact the Help Desk (6-HELP or help@brandeis.edu). Thank you for your patience.
Posted on
Dec 10, 11:39 EST
ITS will be performing an upgrade to LATTE (university learning management system) on Thursday, January 2 from 8 a.m. to 4 p.m. During this time, LATTE will be unavailable. Instructors can retrieve and download any course materials if needed. For questions or issues, please contact the Help Desk at (help@brandeis.edu or 781-736-HELP).
Posted on
Dec 4, 16:50 EST
Resolved -
This incident has been resolved.
Dec 4, 10:26 EST
Monitoring -
ITS has implemented a fix and email notifications are being delivered on a normal schedule. We will continue to monitor the situation to verify timely delivery of notifications. If you encounter issues accessing LATTE, please contact the Help Desk (6-HELP or help@brandeis.edu).
Dec 4, 09:51 EST
Identified -
ITS has identified the cause of the interruption in the delivery of email notifications from LATTE. A fix is being implemented to return email notifications to a normal schedule. We will update this incident as more information becomes available. If you encounter issues accessing LATTE, please contact the Help Desk (6-HELP or help@brandeis.edu).
Dec 3, 12:45 EST