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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

Investigating - We are currently investigating an issue with the course data feed to brandeis.schdl.net. While the site is fully functional, the course participant counts may be inaccurate and our updates to it are not being processed. Accurate information can be found at https://www.brandeis.edu/registrar/registration/schedule.html
May 20, 16:15 EDT
Authentication and Login ? Operational
Authentication/Login ? Operational
Brandeis Account Management (identity.brandeis.edu) ? Operational
Brandeis Websites and Applications ? Operational
Cable TV ? Operational
Collaboration and Sharing ? Operational
Box Downloads Operational
Box Sync Operational
Box Uploads Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Telephone Services ? Operational
Email ? Operational
90 days ago
99.86 % uptime
Today
Google Apps Gmail Operational
Mailing lists service (lists.brandeis.edu) ? Operational
90 days ago
99.86 % uptime
Today
ERP (sage, BUSS, Finance, Data Warehouse) ? Operational
LATTE ? Operational
Library Systems ? Operational
Network/Internet ? Operational
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
ITS will be updating the Access Management System (CCure) during this time. This may affect access to buildings or secure spaces. If you have issues accessing a building, please contact Public Safety (6-5000).
Posted on May 20, 15:20 EDT
Offices Directory Admin Update May 21, 11:00-11:05 EDT
The administration side of the Offices Directory will be receiving a small update on the 21st to address some ease-of-use concerns. No downtime is expected.
Posted on May 14, 14:18 EDT
Registrar Course Schedule May 22, 09:00-10:00 EDT
An update to the software running the registrar's web course schedule will be pushed. No downtime is expected.
Posted on May 15, 13:39 EDT
LATTE Scheduled Maintenance May 30, 08:00-17:00 EDT
ITS will be performing an upgrade to LATTE during this time. LATTE will be unavailable while ITS updates the underlying database. Please plan accordingly. If you have questions, please contact the latte@brandeis.edu.
Posted on May 13, 11:09 EDT
Brandeis.edu Maintenance Jun 4, 10:00-11:00 EDT
From 10 to 11 a.m. on Tuesday, June 4, the website protocol will move from HTTP to HTTPS. The website and CMS are expected to remain online during this update.
Posted on May 14, 21:59 EDT
Current LATTE Users ?
Fetching
Past Incidents
May 21, 2019

No incidents reported today.

May 19, 2019
Resolved - This incident has been resolved.
May 19, 09:07 EDT
Monitoring - Currently one of the two impacted servers is functioning properly and services have been restored., however, some services are responding more slowly than usual. We are continuing to investigate the issue and are working with the vendor on fully restoring services.
May 18, 04:46 EDT
Update - ITS is aware that there is an outage of campus services. We will continue to monitor and will update this incident as more information becomes available.
May 17, 21:53 EDT
Investigating - ITS is aware that there is an outage of campus services. We will continue to monitor and will update this incident as more information becomes available.
May 17, 21:52 EDT
May 16, 2019

No incidents reported.

May 15, 2019
Completed - The scheduled maintenance has been completed.
May 15, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:00 EDT
Scheduled - Various components of our Voice environment will be upgraded.
Minor loss of services is expected.
May 10, 20:03 EDT
Completed - The scheduled maintenance has been completed.
May 15, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 10:00 EDT
Scheduled - ITS will be performing maintenance on apps/oncampusapps.brandeis.edu during this time and the server will be briefly unavailable. If you encounter issues after the scheduled maintenance, contact web@brandeis.edu.
May 9, 13:19 EDT
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019
Completed - The scheduled maintenance has been completed.
May 11, 16:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 EDT
Scheduled - ITS will be upgrading the network switches in the Bassine Science Building during this time. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to the specified service area and will not impact adjacent buildings. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
May 2, 14:48 EDT
Completed - The scheduled maintenance has been completed.
May 11, 16:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 EDT
Scheduled - ITS will be upgrading the network switches in the Volen during this time. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to the specified service area and will not impact adjacent buildings. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
May 2, 14:47 EDT
May 10, 2019
Resolved - ITS has resolved the issue affecting the campus network (wired and wireless). If you encounter any issues using the campus network, please contact the Help Desk (6-4357 or help@brandeis.edu).
May 10, 13:16 EDT
Monitoring - ITS will continue to monitor the campus network (wired and wireless) to ensure service has been fully restored. If you encounter issues accessing the network, please contact the Help Desk (6-HELP or help@brandeis.edu).
May 10, 08:32 EDT
Identified - ITS is aware that there was a brief outage of the campus network that affected the wired and wireless network. We have restored service at this time and are investigating the root cause. We will continue to monitor and will update this incident as more information becomes available. If you encounter issues accessing the network, please contact the Help Desk (6-HELP or help@brandeis.edu).
May 9, 12:43 EDT
Resolved - ITS has resolved the issue with the university mailing list service (lists.brandeis.edu). If you encounter any issues sending and/or receiving messages from lists.brandeis.edu, please contact the Help Desk (6-4357 or help@brandeis.edu).
May 10, 13:15 EDT
Monitoring - ITS has addressed the issue with the Mailing Lists service (lists.brandeis.edu) and will continue to monitor to ensure service is fully restored. If you encounter any issues sending and/or receiving messages from lists.brandeis.edu, please contact the Help Desk (6-4357 or help@brandeis.edu).
May 10, 11:14 EDT
Investigating - ITS is aware there is an interruption in the delivery of email using the mailing lists service (lists.brandeis.edu). The issue is currently being investigated and updates will be provided as they become available.
May 10, 08:16 EDT
May 9, 2019
Completed - The scheduled maintenance has been completed.
May 9, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 09:01 EDT
Scheduled - We will be performing some maintenance on our non-gmail, outbound mail (SMTP) servers, clara and farnsworth.
May 7, 08:59 EDT
May 8, 2019

No incidents reported.

May 7, 2019
Completed - The scheduled maintenance has been completed.
May 7, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 10:00 EDT
Scheduled - ITS will be performing an update to Wordpress plugins during this time. No downtime is expected. If you encounter issues after the scheduled maintenance, contact web@brandeis.edu.
Apr 24, 14:03 EDT