Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.
Get email notifications whenever Brandeis University creates, updates or resolves an incident.
Get text message notifications whenever Brandeis University creates or resolves an incident.
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 2024 - 09:31 EDT
Investigating - We are receiving reports of users experiencing issues with guest wireless. We are actively working with the vendors to address the issue. New Guest connections are unable to authenticate. Thank you for your patience.
Sep 12, 2024 - 15:07 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 15 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:27 EDT
Moodle will be undergoing weekly maintenance on Thursday, Oct. 17 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:35 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Oct. 22 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:46 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 22 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:11 EDT
Moodle will be undergoing weekly maintenance on Thursday, Oct. 24 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:37 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 29 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:29 EDT
Moodle will be undergoing weekly maintenance on Thursday, Oct. 31 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:39 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 5 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:48 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 5 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:12 EDT
Moodle will be undergoing weekly maintenance on Thursday, Nov. 7 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:40 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 12 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:31 EDT
Moodle will be undergoing weekly maintenance on Thursday, Nov. 14 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:42 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 19 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 14:06 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 19 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:13 EDT
Moodle will be undergoing weekly maintenance on Thursday, Nov. 21 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:44 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 26 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:32 EDT
Moodle will be undergoing weekly maintenance on Thursday, Nov. 28 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:45 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 3 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 14:10 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 3 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:15 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 5 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:47 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 10 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:33 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 12 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:48 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 17 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 14:15 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 17 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:16 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 19 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:50 EDT
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 24 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:34 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 15:51 EDT
Moodle will be undergoing weekly maintenance on Thursday, Dec. 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357). Posted on
Aug 06, 2024 - 16:06 EDT
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 31 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 14:16 EDT
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 31 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357). Posted on
Jun 27, 2024 - 13:17 EDT
Completed -
The scheduled maintenance has been completed.
Oct 10, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 EDT
Scheduled -
Moodle will be undergoing weekly maintenance on Thursday, Oct. 10 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Aug 6, 15:34 EDT
Completed -
The scheduled maintenance has been completed.
Oct 9, 10:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 09:15 EDT
Scheduled -
ITS will be conducting maintenance on Wednesday, Oct. 9 from 9:15 a.m. - 10:00 a.m. The team will be moving mounted CMS template files from old storage to new storage. The people directory and course schedule may experience brief instances of unavailability during the window. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Oct 2, 16:43 EDT
Resolved -
This incident has been resolved.
Oct 8, 11:00 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 2, 14:56 EDT
Investigating -
Please be advised that the login to accounts.brandeis.edu is slower than usual. Changing or resetting your password may not be available.
Oct 2, 08:59 EDT
Completed -
The scheduled maintenance has been completed.
Oct 8, 08:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 08:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 8 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 27, 13:10 EDT
Completed -
The scheduled maintenance has been completed.
Oct 8, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:00 EDT
Scheduled -
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Oct. 8 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 27, 13:45 EDT
Completed -
The scheduled maintenance has been completed.
Oct 7, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 09:00 EDT
Scheduled -
ITS will be conducting maintenance on Monday, Oct. 7 from 9:00 p.m. - 11:00 p.m. The team will be updating the configurations on the Top of Rack (ToR) and Core switches in the Lowell Data Center. There is no expected downtime or impact. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Oct 1, 14:45 EDT
Completed -
The scheduled maintenance has been completed.
Oct 3, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 07:00 EDT
Scheduled -
Moodle will be undergoing weekly maintenance on Thursday, Oct. 3 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Aug 6, 15:33 EDT
Completed -
The scheduled maintenance has been completed.
Oct 2, 10:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 09:00 EDT
Scheduled -
ITS will be conducting maintenance on Wednesday, Oct. 2 from 9:00 a.m. - 10:00 a.m. The team will be changing the configurations on the Top of Rack (ToR) switches in the Lowell Data center. There is no expected downtime or impact. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Sep 27, 11:44 EDT
Completed -
The scheduled maintenance has been completed.
Oct 1, 09:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 09:00 EDT
Scheduled -
ITS will be conducting emergency maintenance on the campus wireless network on Tuesday, Oct. 1 from 9:00 a.m. - 9:30 a.m. The team will remove the guest registration process and put users in the Guest Role by default if the device is not registered for a specific role. There is no anticipated downtime or disruption in wireless network connectivity during this time. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Sep 30, 12:01 EDT
Completed -
The scheduled maintenance has been completed.
Oct 1, 08:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:00 EDT
Scheduled -
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 1 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jun 27, 13:26 EDT
Completed -
The scheduled maintenance has been completed.
Sep 30, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 17:00 EDT
Scheduled -
Brandeis Account Management (identity.brandeis.edu) will be undergoing an upgrade on Wednesday, Sep. 25 from 5:00 p.m. - Monday, Sep. 30 at 7:00 a.m. New account creation will be disabled until September 30th at 7:00 a.m.. Password changes and resets will be available during the upgrade period. There will be no impact to SSO and 2-Factor ID (Shibboleth/Duo). During this period, everyone will have access to their respective systems. If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Sep 17, 12:16 EDT
Completed -
The scheduled maintenance has been completed.
Sep 26, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 10:00 EDT
Scheduled -
ITS will be conducting maintenance on Thursday, Sep. 26 from 10:00 a.m. - 11:00 a.m. The team will be changing the configurations on the Top of Rack (ToR) switches in the Lowell Data center. There is no expected downtime or impact. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Sep 19, 14:36 EDT
Completed -
The scheduled maintenance has been completed.
Sep 26, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 07:00 EDT
Scheduled -
Moodle will be undergoing weekly maintenance on Thursday, Sep. 26 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Aug 6, 15:31 EDT