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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 2025 - 07:00 EST
Scheduled - ITS will be conducting emergency maintenance on the ldap and shibboleth load-balanced server pools on Monday, Feb. 10 from 7:00 a.m.-8:00 a.m. The team will be updating from os-based systems to a modern version of HAProxy Enterprise Edition on RHEL9. There is no impact to Brandeis login or access to campus systems or services. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Feb 10, 2025 07:00-08:00 EST
Authentication and Login ? Under Maintenance
Authentication/Login ? Under Maintenance
Brandeis Account Management (identity.brandeis.edu, accounts.brandeis.edu) ? Under Maintenance
Duo (two-factor authentication) ? Operational
Brandeis Websites and Applications ? Operational
Collaboration and Sharing ? Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Telephone Services ? Operational
Zoom Recordings Operational
Email ? Operational
Google Apps Gmail Operational
Email spam protection (Proofpoint) Operational
Outbound mailing services ? Operational
Email delivery (sending/receiving) Operational
Desktop Systems Operational
ERP (Workday, sage, Finance, Data Warehouse) ? Operational
Moodle ? Operational
Library Systems ? Operational
Network/Internet ? Operational
Phone System Operational
Server Administration ? Operational
Load balancer (Netscaler) Operational
Server Administration Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
Campus Passport Portal ? Operational
Campus Printing (Papercut) ? Operational
Facilities Service Request (Maximo) Operational
Slate Operational
VPN (Pulse Secure) Operational
25Live Pro (scheduling software) ? Operational
Miscellaneous Campus Systems/Services Operational
Cable TV ? Operational
Service Management and Ticketing (TeamDynamix) ? Operational
90 days ago
100.0 % uptime
Today
Network Shared Drives Operational
Duo Core Authentication Service Operational
Network Directory Service ? Operational
90 days ago
100.0 % uptime
Today
Marketplace+/Coupa ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Feb. 11 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:24 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 11 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:07 EST
ITS will be conducting maintenance on Wednesday, Feb. 12 from 8:00 a.m.- 9:00 a.m. The team will be
be performing maintenance on the back-end systems that handle Naming and IP Address allocation (EIP). We do not anticipate any downtime for DNS and DHCP systems during that time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).

Posted on Feb 06, 2025 - 11:23 EST
Moodle LMS - Weekly Maintenance Feb 13, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Feb. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:53 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Feb. 18 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 14:58 EST
Moodle LMS - Extended Weekly Maintenance Feb 20, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Feb. 20 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:54 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Feb. 25 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:24 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Feb. 25 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:08 EST
Moodle LMS - Weekly Maintenance Feb 27, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Feb. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:56 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 4 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 14:59 EST
Moodle LMS - Weekly Maintenance Mar 6, 2025 07:00-08:00 EST
Moodle will be undergoing weekly maintenance on Thursday, Mar. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:57 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Mar. 11 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:25 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 11 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:09 EST
Moodle LMS - Weekly Maintenance Mar 13, 2025 07:00-08:00 EDT
Moodle will be undergoing weekly maintenance on Thursday, Mar. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:58 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Mar. 18 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 16:05 EST
Moodle LMS - Extended Weekly Maintenance Mar 20, 2025 07:00-08:00 EDT
Moodle will be undergoing weekly maintenance on Thursday, Mar. 20 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 16:00 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Mar. 25 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:26 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Mar. 25 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:11 EST
Moodle LMS - Weekly Maintenance Mar 27, 2025 07:00-08:00 EDT
Moodle will be undergoing weekly maintenance on Thursday, Mar. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 16:01 EST
Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Apr. 1 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 16:07 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 8 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:27 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Apr. 8 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:12 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 22 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:28 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Apr. 22 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:13 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 6 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:29 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 6 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:14 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 20 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:31 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 20 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:15 EST
ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 3 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:32 EST
ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jun. 3 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Dec 19, 2024 - 15:17 EST
Past Incidents
Feb 10, 2025

Unresolved incident: Ldap and shibboleth load-balanced server pools- Emergency Maintenance.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 08:14 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Feb. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Dec 19, 15:52 EST
Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 17:00 EST
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing emergency maintenance on Wednesday, Feb. 5 from 5:00 p.m. - 6:00 p.m. The vendor will be applying a patch to accounts.brandeis.edu. The site may be briefly unavailable during the window. If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Feb 5, 11:18 EST
Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 17:00 EST
Scheduled - ITS will be conducting emergency maintenance to the campus wireless network on Tuesday, Feb 4 from 5:00 p.m.- 6:00 p.m. The team will be applying changes to optimize network performance. There is no impact to the campus network (wireless or wired) during this time. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Feb 4, 11:28 EST
Completed - The scheduled maintenance has been completed.
Feb 4, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 08:00 EST
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Feb. 4 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Dec 19, 14:57 EST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Completed - The scheduled maintenance has been completed.
Jan 30, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 07:00 EST
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Jan. 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Dec 19, 15:43 EST
Jan 29, 2025
Completed - The scheduled maintenance has been completed.
Jan 29, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 17:00 EST
Scheduled - ITS will be conducting emergency maintenance to the campus wireless network on Wednesday, Jan. 29 from 5:00 p.m.- 6:30 p.m. The team will be upgrading security on the border routers. There is no impact to the campus network (wireless or wired) during this time. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jan 29, 15:32 EST
Jan 28, 2025
Completed - The scheduled maintenance has been completed.
Jan 28, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 17:00 EST
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing emergency maintenance on Tuesday, Jan. 28 from 5:00 p.m. - 6:00 p.m. The vendor will be applying a patch to accounts.brandeis.edu. The site may be briefly unavailable during the window. If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 28, 12:32 EST
Completed - The scheduled maintenance has been completed.
Jan 28, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 08:00 EST
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Jan. 28 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Dec 19, 15:05 EST
Completed - The scheduled maintenance has been completed.
Jan 28, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 07:00 EST
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jan. 28 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Dec 19, 15:23 EST
Jan 27, 2025

No incidents reported.