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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

Partial System Outage

Authentication and Login Operational
Authentication & Login Services Operational
Brandeis Account Management Systems Operational
Brandeis Websites Operational
Box.com Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Box Login/SSO Operational
Box Login/SSO Operational
Box Box AI Operational
Box Login/SSO Operational
Campus Printing (Papercut) Operational
Duo (two-factor authentication) Operational
Google Workspace & Email Services Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Email delivery (sending/receiving) Operational
Outbound mailing services Operational
Email spam protection (Proofpoint) Operational
Marketplace+/Coupa Operational
Moodle Operational
Network & Internet Operational
Network & Internet Operational
VPN (Pulse Secure) Operational
Other Systems/Services Major Outage
90 days ago
100.0 % uptime
Today
25Live Pro (scheduling software) Operational
Maximo (Facilities Service Request System) Operational
Library Systems Operational
Other Campus Systems/Services Major Outage
Network Shared Drives Operational
TeamDynamix (Service Management and Ticketing ) Operational
90 days ago
100.0 % uptime
Today
Informational - IT Security Operational
Server Administration Operational
90 days ago
100.0 % uptime
Today
Load balancer (Netscaler) Operational
Server Administration Operational
Network Directory Service (Active Directory) Operational
90 days ago
100.0 % uptime
Today
UCCX Server Operational
90 days ago
100.0 % uptime
Today
Network Authentication Server (Clearpass) Operational
90 days ago
100.0 % uptime
Today
Brandeis Web Server Operational
90 days ago
100.0 % uptime
Today
CMS (Website) Server Operational
90 days ago
100.0 % uptime
Today
Authentication Server (LDAP) Operational
90 days ago
100.0 % uptime
Today
Slate Operational
Slate Operational
Workday Operational
90 days ago
100.0 % uptime
Today
Workday ERP Platform Operational
Workday Student Operational
90 days ago
100.0 % uptime
Today
Workday Finance Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Recordings Operational
Zoom Zoom AIC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Brandeis web servers - Scheduled Maintenance May 5, 2026 07:00-08:00 EDT

Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 5 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 07, 2026 - 11:31 EST

Authentication/Login Services - Scheduled Maintenance May 5, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 5 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:52 EDT

Moodle LMS - Weekly Maintenance May 7, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, May 7 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:15 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance May 12, 2026 08:00-08:30 EDT

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, May 12 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:49 EDT

Moodle LMS - Weekly Maintenance May 14, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, May 14 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:16 EDT

Account Management (identity.brandeis.edu) IDM Upgrade - Scheduled Maintenance May 18, 2026 17:00 - May 19, 2026 12:00 EDT

Brandeis IDM (accounts.brandeis.edu) will be upgraded beginning Monday May 18th at 5:00 PM and will continue through noon May 19th. Password reset will be available, account claim will not be. Account updates will be paused during this upgrade. ITS strongly urges any departments with new hires to plan to create their accounts outside of this window. If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on May 01, 2026 - 10:46 EDT

Brandeis web servers - Scheduled Maintenance May 19, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, May 19 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:32 EST

Authentication/Login Services - Scheduled Maintenance May 19, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, May 19 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:53 EDT

Summer 2026 LMS upgrade May 20, 2026 09:00-17:00 EDT

ITS will be performing an upgrade to Brandeis Online LMS (https://bonline.brandeis.edu/) on Wednesday, May 20, 2026 from 9:00 a.m. to 5:00 p.m. Brandeis Online LMS will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches, and a number of feature updates. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 30, 2026 - 14:45 EDT

Moodle LMS Extended Weekly Maintenance May 21, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, May 21 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:19 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance May 26, 2026 08:00-08:30 EDT

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, May 26 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:50 EDT

Moodle LMS - Weekly Maintenance May 28, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, May 28 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:21 EDT

Summer 2026 LMS upgrade May 28, 2026 09:00-17:00 EDT

ITS will be performing an upgrade to Moodle LMS (https://moodle.brandeis.edu/) on Thursday, May 28, 2026 from 9:00 a.m. to 5:00 p.m. Moodle LMS will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches, and a number of feature updates. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 30, 2026 - 14:49 EDT

Brandeis web servers - Scheduled Maintenance Jun 2, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 2 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:34 EST

Authentication/Login Services - Scheduled Maintenance Jun 2, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, June 2 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:54 EDT

Moodle LMS - Weekly Maintenance Jun 4, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, June 4 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:23 EDT

Summer 2026 LMS upgrade Jun 4, 2026 09:00-17:00 EDT

ITS will be performing an upgrade to Moodle Communities LMS (https://communities.brandeis.edu/) on Thursday, June 4, 2026 from 9:00 a.m. to 5:00 p.m. Moodle Communities LMS will be unavailable during this time. The maintenance window will include an upgrade to a recent release of Moodle, critical security patches, and a number of feature updates. For questions, please email help@brandeis.edu.
Posted on Apr 30, 2026 - 14:50 EDT

Moodle LMS - Weekly Maintenance Jun 11, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, June 11 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:24 EDT

Brandeis web servers - Scheduled Maintenance Jun 16, 2026 07:00-08:00 EDT

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Jun. 16 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Jan 07, 2026 - 11:35 EST

Authentication/Login Services - Scheduled Maintenance Jun 16, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, June 16 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:56 EDT

Moodle LMS Extended Weekly Maintenance Jun 18, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, June 18 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:26 EDT

Moodle LMS - Weekly Maintenance Jun 25, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, June 25 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:27 EDT

Authentication/Login Services - Scheduled Maintenance Jun 30, 2026 08:00-08:30 EDT

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, June 30 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:58 EDT

Moodle LMS - Weekly Maintenance Jul 2, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, July 2 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:29 EDT

Moodle LMS - Weekly Maintenance Jul 9, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, July 9 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:30 EDT

Moodle LMS Extended Weekly Maintenance Jul 16, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, July 16 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:35 EDT

Moodle LMS - Weekly Maintenance Jul 23, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, July 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:36 EDT

Moodle LMS - Weekly Maintenance Jul 30, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, July 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:37 EDT

Moodle LMS - Weekly Maintenance Aug 6, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Aug. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:39 EDT

Moodle LMS - Weekly Maintenance Aug 13, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Aug. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:40 EDT

Moodle LMS Extended Weekly Maintenance Aug 20, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Aug. 20 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:41 EDT

Moodle LMS - Weekly Maintenance Aug 27, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Aug. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:43 EDT
May 5, 2026

No incidents reported today.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Completed - The scheduled maintenance has been completed.
Apr 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Apr. 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:11 EDT
Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 07:00 EDT
Scheduled - ITS will be performing unscheduled maintenance to Moodle on Wednesday, Apr. 29 from 7:00 a.m. to 7:30 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 28, 11:29 EDT
Apr 28, 2026
Completed - The scheduled maintenance has been completed.
Apr 28, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 08:00 EDT
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Apr. 28 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Apr 24, 12:47 EDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Completed - The scheduled maintenance has been completed.
Apr 23, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Apr. 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Mar 13, 13:18 EDT
Apr 22, 2026

No incidents reported.

Apr 21, 2026
Completed - The scheduled maintenance has been completed.
Apr 21, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 07:00 EDT
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Apr. 21 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jan 7, 11:30 EST