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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational
Authentication and Login ? Operational
Authentication/Login ? Operational
Brandeis Account Management (identity.brandeis.edu) ? Operational
Brandeis Websites and Applications ? Operational
Cable TV ? Operational
Collaboration and Sharing ? Operational
Box Downloads Operational
Box Sync Operational
Box Uploads Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Telephone Services ? Operational
Email ? Operational
Google Apps Gmail Operational
ERP (sage, BUSS, Finance, Data Warehouse) ? Operational
LATTE ? Operational
Library Systems ? Operational
Network/Internet ? Operational
Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ITS will be upgrading the network switches in Charles River Apartments during this time. The work will take approximately several hours for each building. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to Charles River Apartments and will not impact adjacent buildings. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Posted on Feb 19, 17:18 EST
ITS will be upgrading the network switches at Rosenthal and Village C during this time. The work will take approximately several hours for each building. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to the specified service area and will not impact adjacent buildings. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Posted on Feb 19, 17:19 EST
ITS will be upgrading the network switches at Massel Quad (Deroy/Renfield/Shapiro) during this time. The work will take approximately several hours for each building. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to the specified service area and will not impact adjacent buildings. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Posted on Feb 19, 17:21 EST
ITS will be upgrading the network switches in 567 South Street Apartments during this time. The work will take approximately several hours during the designated upgrade window. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to the service area. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Posted on Feb 22, 17:36 EST
ITS will be upgrading the network switches at East Quad (Pomerantz and Hassenfeld) during this time. The work will take approximately several hours for each building. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to the specified service area and will not impact adjacent buildings. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Posted on Feb 19, 17:22 EST
Current LATTE Users ?
Fetching
Past Incidents
Feb 23, 2019

No incidents reported today.

Feb 22, 2019
Resolved - This incident has been resolved.
Feb 22, 10:53 EST
Investigating - ITS is aware that members of the Brandeis community may have received an email from 'noreply@brandeis.edu' that contains no content (i.e, no subject, blank message). The message was sent in error and is not a phishing or security concern. Recipients of the blank email can disregard the message; no action is required.
Feb 21, 17:03 EST
Feb 21, 2019
Completed - The scheduled maintenance has been completed.
Feb 21, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 09:00 EST
Scheduled - ITS will be upgrading the network switches in North Quad buildings (Scheffres/Gordon/Cable/Reitman) during this time. The work will take approximately several hours for each building. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to North Quad and will not impact adjacent buildings. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Feb 15, 13:22 EST
Feb 20, 2019
Completed - The scheduled maintenance has been completed.
Feb 20, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:00 EST
Scheduled - ITS will be upgrading the network switches at Ridgewood A, B, C and Village B during this time. The work will take approximately several hours for each building. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to the specified service area and will not impact adjacent buildings. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Feb 15, 13:21 EST
Completed - The scheduled maintenance has been completed.
Feb 20, 08:34 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 08:30 EST
Scheduled - ITS will be performing an update to the WeBWorK (math problem set application) during this time. The update will improve the security of the WeBWorK web server. A brief downtime is expected. If you encounter any issues after the scheduled work, please contact the ITS Help Desk at helpdesk@brandeis.edu
Feb 13, 17:09 EST
Feb 19, 2019
Completed - The scheduled maintenance has been completed.
Feb 19, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 15, 13:27 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 15, 13:19 EST
Scheduled - ITS will be upgrading the network switches at Ziv Quad (127, 128, 129 (Mazer Hall), and 130) during this time. The work will take approximately several hours for each building. During the upgrade scheduled, all internet access (wired and wireless) including Brandeis campus phones will not be available in the service area. The network outage is localized to Ziv Quad and will not impact adjacent buildings. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Feb 15, 13:19 EST
Completed - The scheduled maintenance has been completed.
Feb 19, 08:32 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 08:30 EST
Scheduled - ITS will be performing an update to LATTE during this time. The update will add a plugin to help improve performance. No downtime is expected. If you encounter issues after the scheduled maintenance, contact latte@brandeis.edu
Feb 8, 09:57 EST
Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Completed - The scheduled maintenance has been completed.
Feb 14, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 EST
Scheduled - ITS will be upgrading the network switches at Village A during this time. This will impact wireless and wired network connectivity (including phones). The network outage is localized to Village A and will not impact adjacent buildings. No action is required by the Brandeis community. If you encounter any issues after the scheduled work, please contact the Help Desk (6-HELP or help@brandeis.edu).
Feb 8, 13:47 EST
Completed - The scheduled maintenance has been completed.
Feb 14, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 08:00 EST
Scheduled - ITS will be performing an update to LATTE during this time. The update will fix the outdated 'Request Course Materials' link used by Instructors to request course materials through the Library course reserve. No downtime is expected.
Feb 7, 14:32 EST
Feb 13, 2019
Completed - The scheduled maintenance has been completed.
Feb 13, 19:53 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 17:00 EST
Scheduled - ITS will be upgrading the network switches at 51 Sawyer Rd during this time. This will impact wireless and wired network connectivity including phones. The network outage is localized to 51 Sawyer Rd and will not impact the adjacent buildings. No action is required by the Brandeis community. If you encounter issues after the scheduled work, please contact the Help Desk (6-HELP or help@brandeis.edu).
Feb 6, 17:08 EST
Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.