Scheduled - ITS will be conducting emergency maintenance to VPN (Pulse Secure) on Wednesday, Apr. 21 from 10 - 11:00 a.m. The team will be applying security patch during this time. There is no anticipated downtime or service disruption during the maintenance window. Windows file browsing may being disabled after the security patch is applied. If you encounter any issues, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Apr 21, 08:40 EDT

Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, April 20 from 8:00 a.m. - 6:00 p.m. The team will applying necessary changes and security updates. This is an extended maintenance window in order to apply changes to support the Workday Student project. The account creation tool will not be accessible during this time. All other account services such as password management will continue to be functional. If you have issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Mar 17, 17:12 EDT

Scheduled - ITS will be provisioning course shells for the Summer 2021 term in LATTE on Wednesday, April 14, from 9:00 a.m. - 5:00 p.m. Users may continue to complete routine tasks during this time, but they may experience slower than usual performance as the course shells are created. If you encounter issues after this scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Apr 14, 09:35 EDT

Scheduled - ITS will be conducting maintenance on 25Live on Wednesday, Apr. 14 from 1:00 - 2:00 p.m. ITS will be working with HVAC vendor (Siemens) to update the HVAC scheduling system to the new 25Live server. There is no anticipated impact to the campus HVAC systems during this time. However, if you encounter an issue with heating or cooling, contact Facilities at 6-8500 or www.brandeis.edu/facilities/.
Apr 9, 14:50 EDT

Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Apr 13, 2021 from 8:00 to 9:00 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Mar 25, 16:16 EDT

Scheduled - ITS will be conducting emergency maintenance to the DHCP servers on Monday, Apr. 12 from 11:45 a.m. - 12:45 p.m. DHCP allows devices to gain access to the Brandeis network. ITS will be remove extra DHCP helper addresses that are no longer needed; this ensures the reliability and redundancy of the campus network infrastructure. There is no anticipated impact to Brandeis systems or services. If you have any issues after the scheduled work, contact the Help Desk (help@brandeis.edu or 6-HELP).
Apr 12, 11:42 EDT

Scheduled - Workday will be undergoing routine maintenance on Saturday, April 10 from 2a.m. - 10 a.m. Workday will be unavailable during this time. The outage is limited to Workday and does not impact the Brandeis network or other systems. The only impact to Brandeis employees is that they will not be able to access Workday from any internet connection during the outage period. If you have any questions or issues accessing Workday after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jan 14, 13:46 EST

Scheduled - ITS will be updating the VPN client (Pulse Secure) on Wednesday, April 7 from 8:00 - 8:15 a.m. The team will be applying a new version and apply security updates during this time.. There may be a brief service outage during the maintenance window. For users of Pulse Secure, you will be prompted to accept the new version of the VPN client. If you have questions or encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu)
Mar 31, 17:01 EDT