In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 06, 2026 - 07:01 EDT
Scheduled - Moodle Communities LMS Server Migration
ITS will be performing a database server migration for Moodle Communities LMS (https://communities.brandeis.edu/) on Thursday, August 6, 2026, from 7:00 a.m. to 11:00 a.m. Moodle Communities LMS will be unavailable during this time. This maintenance is part of a university-wide project to move virtual servers to a new environment and does not include an application upgrade, feature changes, or security patches. Regular academic courses in Moodle LMS are not affected by this window. For questions, please email help@brandeis.edu.

Aug 6, 2026 07:00-11:00 EDT
Authentication and Login Operational
Authentication & Login Services Operational
Brandeis Account Management Systems Operational
Brandeis Websites Operational
Box.com Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Box Login/SSO Operational
Box Login/SSO Operational
Box Box AI Operational
Box Login/SSO Operational
Campus Printing (Papercut) Operational
Duo (two-factor authentication) Operational
Google Workspace & Email Services Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Email delivery (sending/receiving) Operational
Outbound mailing services Operational
Email spam protection (Proofpoint) Operational
Marketplace+/Coupa Operational
Moodle Operational
Network & Internet Operational
Network & Internet Operational
VPN (Pulse Secure) Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
25Live Pro (scheduling software) Operational
Maximo (Facilities Service Request System) Operational
Library Systems Operational
Other Campus Systems/Services Operational
Network Shared Drives Operational
TeamDynamix (Service Management and Ticketing ) Operational
90 days ago
100.0 % uptime
Today
Informational - IT Security Operational
Server Administration Operational
90 days ago
100.0 % uptime
Today
Load balancer (Netscaler) Operational
Server Administration Operational
Network Directory Service (Active Directory) Operational
90 days ago
100.0 % uptime
Today
UCCX Server Operational
90 days ago
100.0 % uptime
Today
Network Authentication Server (Clearpass) Operational
90 days ago
100.0 % uptime
Today
Brandeis Web Server Operational
90 days ago
100.0 % uptime
Today
CMS (Website) Server Operational
90 days ago
100.0 % uptime
Today
Authentication Server (LDAP) Operational
90 days ago
100.0 % uptime
Today
Slate Operational
Slate Operational
Workday Operational
90 days ago
100.0 % uptime
Today
Workday ERP Platform Operational
Workday Student Operational
90 days ago
100.0 % uptime
Today
Workday Finance Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Recordings Operational
Zoom Zoom AIC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Brandeis Online LMS Server Migration Aug 11, 2026 07:00-11:00 EDT

ITS will be performing a database server migration for Brandeis Online LMS (https://bonline.brandeis.edu/) on Tuesday, August 11, 2026, from 7:00 a.m. to 11:00 a.m. Brandeis Online LMS will be unavailable during this time. This maintenance is part of a university-wide project to move virtual servers to a new environment and does not include an application upgrade, feature changes, or security patches. We recommend performing any work in Brandeis Online outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Jul 24, 2026 - 10:16 EDT

Moodle LMS Server Migration Aug 12, 2026 07:00-11:00 EDT

Moodle LMS Server Migration
ITS will be performing a database server migration for Moodle LMS (https://moodle.brandeis.edu/) on Wednesday, August 12, 2026, from 7:00 a.m. to 11:00 a.m. Moodle LMS will be unavailable during this time. This maintenance is part of a university-wide project to move virtual servers to a new environment and does not include an application upgrade, feature changes, or security patches. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).

Posted on Jul 24, 2026 - 10:20 EDT

Moodle LMS - Weekly Maintenance Aug 13, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Aug. 13 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:40 EDT

Server Administration - Scheduled Maintenance Aug 13, 2026 13:00-13:30 EDT

ITS will be conducting server maintenance on Thursday, Aug. 13 from 1:00 p.m. - 1:30 p.m. The team will be applying the necessary updates to the internal (non-Google-hosted) mail infrastructure behind 'mail.brandeis.edu' to improve performance and security. There is no anticipated downtime. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Aug 04, 2026 - 13:21 EDT

Moodle LMS Extended Weekly Maintenance Aug 20, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Aug. 20 from 7 a.m. - 8 a.m. During this time, the application may be unavailable for the entirety of the update time period. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:41 EDT

Moodle LMS - Weekly Maintenance Aug 27, 2026 07:00-08:00 EDT

Moodle will be undergoing weekly maintenance on Thursday, Aug. 27 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Posted on Apr 24, 2026 - 12:43 EDT

Aug 6, 2026

Completed - The scheduled maintenance has been completed.
Aug 6, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:00 EDT
Scheduled - ITS will be upgrading the network hardware in the Epstein and Stoneman buildings on Thursday, Aug. 6 from 6:00 a.m. - 8:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jul 14, 15:06 EDT
Completed - The scheduled maintenance has been completed.
Aug 6, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Aug. 6 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:39 EDT

Aug 5, 2026

Completed - The scheduled maintenance has been completed.
Aug 5, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 06:00 EDT
Scheduled - ITS will be upgrading the network hardware in the academic/admin buildings on Wednesday, Aug. 5 from 6:00 a.m. - 9:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jul 14, 15:00 EDT

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Completed - The scheduled maintenance has been completed.
Aug 3, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 06:00 EDT
Scheduled - ITS will be upgrading the network hardware in the dorms on Monday, Aug. 3 from 6:00 a.m. - 9:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jul 14, 14:56 EDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Resolved - This incident has been resolved.
Jul 31, 10:34 EDT
Update - ITS has resolved the issue with the Incoming Student Checklist in Workday. If anyone continues to have issues, please email help@brandeis.edu
Jul 31, 10:33 EDT
Investigating - The Incoming Student Enrollment Checklist in Workday is temporarily unavailable. ITS is aware of the issue and actively working to identify the cause.
Jul 30, 11:16 EDT

Jul 30, 2026

Completed - The scheduled maintenance has been completed.
Jul 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, July 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:37 EDT

Jul 29, 2026

Completed - The scheduled maintenance has been completed.
Jul 29, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 07:00 EDT
Scheduled - ITS will be performing maintenance to the campus network authentication servers (Clearpass) on Wednesday, July 29 from 7:00 a.m. - 9:00 a.m. The team will be removing legacy and otherwise retired objects, policies and profiles from the ClearPass system configuration. There is no anticipated impact to network service during this time. If you encounter any issues after the scheduled maintenance, please contact the Technology Help Desk (781-736-4357 or help@brandeis.edu).
Jul 15, 13:35 EDT

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Completed - The scheduled maintenance has been completed.
Jul 27, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 17:00 EDT
Scheduled - ITS will be performing a bi-annual upgrade of the PaperCut printing solution, utilized by the large Ricoh MF devices around campus on Monday, July 27 from 5:00 p.m. - 9:00 p.m. This upgrade will affect ALL Ricoh printers (FacStaff & Student) across campus. During the upgrade, PaperCut will not be available. Copy, Scan and Print functionality on all Ricoh MF devices will be unavailable. Any print jobs sent after 5:00 p.m. will not be processed or be available for release at a printer. If you have any issues with printing after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Jul 15, 14:11 EDT
Completed - The scheduled maintenance has been completed.
Jul 27, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 06:00 EDT
Scheduled - ITS will be upgrading the network hardware in Feldberg on Monday, July 27 from 6:00 a.m. - 8:00 a.m. You may experience a short (15-20 minute) outage while the network upgrades. You will loose all network connectivity to any hardwired or wireless devices on the network. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Jul 14, 14:52 EDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Completed - The scheduled maintenance has been completed.
Jul 23, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, July 23 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Apr 24, 12:36 EDT