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Information Technology Services will use this page to announce scheduled and unplanned outages. If you wish to be notified, please click the subscribe button and select which services you wish to receives updates for.

All Systems Operational

Authentication and Login ? Operational
Authentication & Login Services ? Operational
Brandeis Account Management Systems ? Operational
Brandeis Websites ? Operational
Box.com ? Operational
Box Website Operational
Box Drive Operational
Box Downloads Operational
Box Uploads Operational
Box Uploads/Downloads Operational
Box Sync Operational
Box Login/SSO Operational
Box Login/SSO Operational
Box Box AI Operational
Box Login/SSO Operational
Campus Printing (Papercut) ? Operational
Duo (two-factor authentication) ? Operational
Google Workspace & Email Services ? Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Email delivery (sending/receiving) Operational
Outbound mailing services ? Operational
Email spam protection (Proofpoint) Operational
Marketplace+/Coupa ? Operational
Moodle ? Operational
Network & Internet Operational
Network & Internet ? Operational
VPN (Pulse Secure) Operational
Other Systems/Services Operational
90 days ago
100.0 % uptime
Today
25Live Pro (scheduling software) ? Operational
Maximo (Facilities Service Request System) Operational
Library Systems ? Operational
Other Campus Systems/Services ? Operational
Network Shared Drives Operational
TeamDynamix (Service Management and Ticketing ) ? Operational
90 days ago
100.0 % uptime
Today
Server Administration ? Operational
90 days ago
100.0 % uptime
Today
Load balancer (Netscaler) Operational
Server Administration Operational
Network Directory Service (Active Directory) ? Operational
90 days ago
100.0 % uptime
Today
UCCX Server Operational
90 days ago
100.0 % uptime
Today
Network Authentication Server (Clearpass) Operational
90 days ago
100.0 % uptime
Today
Brandeis Web Server Operational
90 days ago
100.0 % uptime
Today
CMS (Website) Server Operational
90 days ago
100.0 % uptime
Today
Authentication Server (LDAP) Operational
90 days ago
100.0 % uptime
Today
Slate Operational
Slate Operational
Workday Operational
90 days ago
100.0 % uptime
Today
Workday ERP Platform ? Operational
Workday Student Operational
90 days ago
100.0 % uptime
Today
Workday Finance Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services ? Operational
Zoom Workplace Operational
90 days ago
100.0 % uptime
Today
Zoom Workplace ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings ? Operational
Zoom Video Webinars ? Operational
Zoom Recordings Operational
Zoom Zoom AIC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Brandeis web servers - Scheduled Maintenance Nov 4, 2025 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 4 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:42 EDT

Authentication/Login Services - Scheduled Maintenance Nov 4, 2025 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 4 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:27 EDT

Brandeis.edu root domain SPF modification- Scheduled Maintenance Nov 5, 2025 17:00-18:00 EST

ITS will be conducting maintenance on Wednesday, Nov. 5 from 5:00 p.m. - 6:00 p.m. The team will add an additional email server record to DNS text record. There is no impact on the community. If you experience any issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Oct 22, 2025 - 13:49 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Nov 11, 2025 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 11 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:15 EDT

Brandeis web servers - Scheduled Maintenance Nov 18, 2025 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Nov. 18 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:43 EDT

Authentication/Login Services - Scheduled Maintenance Nov 18, 2025 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Nov. 18 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:28 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Nov 25, 2025 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Nov. 25 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:16 EDT

Brandeis web servers - Scheduled Maintenance Dec 2, 2025 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 2 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:44 EDT

Authentication/Login Services - Scheduled Maintenance Dec 2, 2025 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 2 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:29 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Dec 9, 2025 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 9 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:17 EDT

Brandeis web servers - Scheduled Maintenance Dec 16, 2025 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 16 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:45 EDT

Authentication/Login Services - Scheduled Maintenance Dec 16, 2025 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 16 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:30 EDT

Account Management (identity.brandeis.edu) - Scheduled Maintenance Dec 23, 2025 08:00-08:30 EST

Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Dec. 23 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:18 EDT

Campus Network - Scheduled Maintenance Dec 29, 2025 07:00-09:00 EST

ITS will be conducting maintenance to the campus wireless network on Monday, Dec. 29 - 7:00 a.m. - 9:00 a.m. The team will be replacing critical network hardware that allows the campus to connect to the internet. While we perform this replacement, the whole campus will lose access to the internet through the Brandeis network. This includes Personal Computers, Zoom Phones, and other internet connected devices. If you encounter any issues after the scheduled maintenance, please contact the Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Oct 22, 2025 - 13:59 EDT

Brandeis web servers - Scheduled Maintenance Dec 30, 2025 07:00-08:00 EST

ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Dec. 30 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:49 EDT

Authentication/Login Services - Scheduled Maintenance Dec 30, 2025 08:00-08:30 EST

ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Dec. 30 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted on Sep 10, 2025 - 14:31 EDT
Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Completed - The scheduled maintenance has been completed.
Oct 30, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 07:00 EDT
Scheduled - Moodle will be undergoing weekly maintenance on Thursday, Oct. 30 from 7 a.m. - 8 a.m. During this time, the application may intermittently be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Aug 20, 16:41 EDT
Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 08:00 EDT
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Wednesday, Oct. 29 from 8:00 to 9:00 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Oct 28, 09:42 EDT
Oct 28, 2025
Completed - The scheduled maintenance has been completed.
Oct 28, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 08:00 EDT
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 18 from 8:00 a.m. to 10:00 a.m. The team will be updating the shibboleth servers to the latest version during the maintenance window. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Oct 22, 13:31 EDT
Completed - The scheduled maintenance has been completed.
Oct 28, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 08:01 EDT
Scheduled - Brandeis Account Management (identity.brandeis.edu) will be undergoing maintenance on Tuesday, Oct. 28 from 8:00 - 8:30 a.m. The team will be applying the necessary changes and security updates. There is no disruption or impact to services (account creation, password management, etc. will remain fully functional). If you have issues after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Sep 10, 14:13 EDT
Completed - The scheduled maintenance has been completed.
Oct 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 07:00 EDT
Scheduled - Brandeis Online Moodle LMS will be undergoing weekly maintenance on Tuesday, Oct. 28 from 7 a.m. - 8 a.m. During this time, the application will be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Oct 15, 13:50 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Completed - The scheduled maintenance has been completed.
Oct 23, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 07:00 EDT
Scheduled - Brandeis Online Moodle LMS will be undergoing weekly maintenance on Thursday, Oct. 23 from 7 a.m. - 8 a.m. During this time, the application will be unavailable. We recommend performing any work in Moodle outside this maintenance window. If you have any questions regarding this scheduled maintenance, please contact the Technology Help Desk at (help@brandeis.edu or 781-736-4357).
Aug 20, 16:40 EDT
Oct 22, 2025

No incidents reported.

Oct 21, 2025
Completed - The scheduled maintenance has been completed.
Oct 21, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:01 EDT
Scheduled - ITS will be conducting maintenance on the servers used for authentication services on Tuesday, Oct. 21 from 8:00 to 8:30 a.m. The team will apply the necessary updates and reboot the shibboleth servers during this time. There is no anticipated downtime or impact to services. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Sep 10, 14:25 EDT
Completed - The scheduled maintenance has been completed.
Oct 21, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:00 EDT
Scheduled - ITS will be conducting maintenance on the servers that support the Brandeis websites (www.brandeis.edu) on Tuesday, Oct. 21 from 7:00 a.m. - 8:00 a.m. There is no anticipated impact to CMS during this time. Users may experience slowness when accessing a Brandeis-hosted website during the maintenance window. If you experience any problems accessing Brandeis websites after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Sep 10, 14:36 EDT
Oct 20, 2025

No incidents reported.