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This incident has been resolved and all services are available.
Posted Oct 15, 2026 - 18:25 EDT
Monitoring
ITS has implemented the solution to the authentication issue. We are continuing to monitor for any lingering issues. If you continue to experience problem, please email help@brandeis.edu
Posted Oct 15, 2026 - 13:54 EDT
Identified
After this mornings Clearpass certificate work, errors were found in our network authentication systems. This means anything connected to the wired network: Cameras, phones, Wireless access points, computers (windows and mac), etc, which needs to authenticate or reauthenticate to the network will not be able to.
The networks team has identified the issue and is working to resolve it.
Posted Oct 15, 2026 - 12:17 EDT
This incident affected: Network & Internet (Network & Internet).