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Incident Report for Brandeis University

Resolved

This incident has been resolved.

Posted Sep 01, 2026 - 14:33 EDT

Monitoring

The vendor has implemented a fix and is monitoring. If you encounter any issues, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).

Posted Sep 01, 2026 - 07:21 EDT

Investigating

https://accounts.brandeis.edu is giving "Unauthorized" responses when trying to log in. Password reset, account creation, and other functions may not be available or fully functional. The vendor has been contacted. We will update this message with information as we get it.

Posted Sep 01, 2026 - 06:59 EDT

This incident affected: Authentication and Login (Brandeis Account Management Systems).