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Password reset/change unavailable

Incident Report for Brandeis University

Resolved

This incident has been resolved.

Posted Mar 10, 2026 - 15:47 EDT

Monitoring

A fix has been implemented and the situation is being monitored. If you continue to experience problems please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).

Posted Mar 10, 2026 - 07:41 EDT

Investigating

Password change/reset is currently unavailable. ITS is working with the vendor to resolve this issue.

Posted Mar 10, 2026 - 06:56 EDT

This incident affected: Authentication and Login (Brandeis Account Management Systems).