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Off Campus Authentication Issue

Incident Report for Brandeis University

Monitoring

A fix has been implemented to resolve the Off Campus Authentication Issue. If anyone continues to have problems, please email help@brandeis.edu.
Posted Nov 12, 2026 - 15:27 EST

Investigating

ITS is investigating a temporary external DNS issue affecting shibboleth.brandeis.edu. Users accessing Brandeis services from off-campus networks may experience authentication or connectivity issues. Our team is working to resolve the issue.
Posted Nov 12, 2026 - 15:08 EST
This incident affects: Authentication and Login (Authentication & Login Services).
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