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ITS will be performing an unscheduled update to the PaperCut printing solution, utilized by the large Ricoh MF devices around campus on Thursday, Nov. 5 from 5:00 p.m. - 6:00 p.m. This will only affect the STUDENT printing environment. The maintenance is looking to resolve a lingering issue around where random students would release a print job, be charged, but not get their print job. During the update, PaperCut will not be available. Copy, Scan and Print functionality on all Ricoh MF devices will be unavailable. Any print jobs sent after 5:00 p.m. will not be processed or be available for release at a printer. If you have any issues with printing after the scheduled maintenance, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted Nov 03, 2026 - 13:34 EST
This scheduled maintenance affects: Campus Printing (Papercut).