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TDX (service desk application) - Scheduled Maintenance

Scheduled Maintenance Report for Brandeis University

Completed

The scheduled maintenance has been completed.
Posted Sep 06, 2025 - 20:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2025 - 10:00 EDT

Scheduled

ITS will be performing maintenance to TDX on Saturday, Sept. 6 from 12:00 a.m -10:00 a.m. TDX is used by Help Desk and other areas on campus as an intake for support service inquiries. TDX will be unavailable during the maintenance window. Any emails sent to help@brandeis.edu or other service accounts will be queued up and delivered after the maintenance is complete. If you experience any issues after the maintenance window, please contact the Technology Help Desk (help@brandeis.edu or 781-736-4357).
Posted Sep 02, 2025 - 12:01 EDT
This scheduled maintenance affected: Other Systems/Services (Miscellaneous Campus Systems/Services).