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Moodle: Echo 360 Link Issues

Incident Report for Brandeis University

Resolved

ITS has resolved the issue where Echo360 Lecture Capture videos were not correctly linking to videos from Moodle. There should no longer be any issues, however users may need to refresh your Moodle webpages.

Posted Jan 12, 2026 - 11:51 EST

Identified

ITS has been made aware of an issue where Echo360 Lecture Capture video files inserted into Moodle Course pages or label activities are not connecting to the hosted videos.

Echo360 player embeds, echo360ALP activities, and H5P echo360 activities are not affected. Faculty may relink their video files manually as a work around.

Posted Jan 12, 2026 - 10:23 EST

This incident affected: Moodle.