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ITS has resolved the previously reported issue regarding users unable to access the Brandeis Account Management Tools. The services - e.g., account creation, password reset - are working as expected. If you have any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Posted Jan 10, 2020 - 11:50 EST
Monitoring
ITS has resolved the previously reported issue with users unable to access the Brandeis Account Management tools (e.g., account creation, password reset). We will continue to monitor to ensure the servie is working as expected. If you encounter any issues, please contact the Help Desk (6-HELP or help@brandeis.edu).
Posted Jan 09, 2020 - 17:21 EST
Identified
ITS has identified an issue with the Brandeis Account Management (identity.brandeis.edu). This impacts the ability to create new accounts or change passwords. We are working to resolve the issue and updates will be posted as they become available. Thank you for your patience.
Posted Jan 09, 2020 - 15:01 EST
This incident affected: Authentication and Login (Brandeis Account Management (identity.brandeis.edu)).